Juanita Lane
Detroit,MI
Summary
Dependable, hardworking, member who adeptly handles tasks over assigned shift time to accomplish goals, Knowledgeable understanding regarding body mechanics, technology, customer service, cashier, managing equipment, and working in a fast paced environment (as well as keeping myself buy in slower environments).
Overview
5
5
years of professional experience
Work History
PT Tech (Winter Semester Intern)
Ompt Specialists
Royal Oak, MI
01.2024 - 03.2024
- Placing patients on modalities.
- Cleaning of the aqua tank, office area, and patient area.
- Walking patients through their physical therapy exercises.
- Answering the phone and customers questions.
- Organizing patient files.
- Customer service.
- Communication with people of many different backgrounds.
- Laundry.
- Preparing the whole office/building for the day.
Receptionist
Royal Oak Golf Center
Royal Oak, MI
07.2022 - 07.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Light cleaning
- Interacted with customers and promoted/sold memberships.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Receptionist
Detroit Dance Studio
Detroit, MI
05.2022 - 10.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
Summer Intern, City of Detroit Council
Internship City of Detroit
Detroit, MI
06.2019 - 08.2019
- Attended meetings with clients to discuss the cities needs and offered solutions accordingly.
- Note taking during meetings for the councilmen when he was unable to attend.
- Setting up in person meetings for the citizens of the city.
- Submitting necessary assignments and input of future projects for the city.
Education
Bachelor of Science - Exercise Science
Wayne State University
Detroit, MI05-2024
Skills
- Product Management
- Sales experience
- Analytical mindset
- Verbal Communication
- File Organization
- Office Administration
- Cash Handling
- Customer Service
- Hospitality services
- Office assistance
- Sanitation
- Equipment Setup
- Body Mechanics
- Treatment Preparation
- Strength training
- Patient Communication
- Negotiation
- Sales Techniques
- Strategic Planning
- Workplace Safety
Timeline
PT Tech (Winter Semester Intern)
Ompt Specialists
01.2024 - 03.2024
Receptionist
Royal Oak Golf Center
07.2022 - 07.2023
Receptionist
Detroit Dance Studio
05.2022 - 10.2022
Summer Intern, City of Detroit Council
Internship City of Detroit
06.2019 - 08.2019
Bachelor of Science - Exercise Science
Wayne State University