Hi, I’m
Monica Rodrigues
Indian Trail,NC
Summary
Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates.
Overview
14
years of professional experience
1
Certification
Work History
World Financial Group
Bilingual Marketing Assistant
07.2023 - Current
Job overview
- Provided marketing and administrative support to senior marketing managers
- Contributed with development and implementation of marketing strategies
- Managed with market research and helped create and edit marketing content and literature
- Arranged client meetings and managed schedules and calendars
- Created company documents, proposals, reports and presentations.
- Conducted thorough research to construct creative and fresh ideas.
Oak Street Health
Bilingual/Medical Assistant
11.2019 - 03.2020
Job overview
- Directed efficient patient flow by rooming patients in timely manner and assisted provider with staying timely on their schedule
- Improved exceptional patient experience, and helped patients prepare for their provider visit
- Obtained vital signs, chief complaints and reviewed medications.
- Arranged supplies and stocks exam rooms.
- Conducted routine quality control checks including infection control measures, equipment QAs, and checked for expired medication and supplies.
- Monitored exam rooms are clean, safe, and ready for patient visits.
- Administered vaccinations, performed procedures including: ABI, spirometry, EKGs.
- Performed waived laboratory testing.
- Elaborated application of durable medical equipment.
- Participated in care team meetings to discuss patient care and clinic operation.
Atrium Health
Outreach Specialist
11.2018 - 06.2019
Job overview
- Demonstrated proficiency in database applications used on daily basis
- Assigned all concerns to appropriate personnel within timely manner
- Offered personalized support to individuals needing services, helping connect each with available resources and relevant team members.
- Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
- Managed clients during times of phone and power outages by maintaining positive and professional attitude during emergency situations and utilizing emergency phone system.
Carmel Foot
Ankle Specialist
06.2016 - 01.2017
Job overview
- Maintained telephones and scheduled appointments
- Assisted with administrative and clinical duties such as medical records
- Recorded appropriate and accurate information in requisitions
- Performed foot x-rays and casting for foot orthotics
- Packaging and labeling orthopedic equipment.
- Developed and managed relationships with key clients and partners to drive growth.
SouthEnd Pediatrics
Medical Assistant
08.2014 - 11.2014
Job overview
- Managed the clinic appointments, responded to emails and processed calls
- Organized and prepared patients forms for providers
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted pre-visit exam including vital signs and measurements
- Recorded patient's medical history in CARECLOUD (EMR)
- Performed phlebotomy, neonatal heel prick, Hgb, cholesterol and lead test for infant patients
- Administered immunizations and other injections.
Vanguard Medical Group
Medical Assistant
01.2010 - 10.2013
Job overview
- Escorted patients to rooms; measure and record vital signs; interview patient to obtain medical history and current complaint; update and document patient information
- Administered all vaccines immunizations for all patient types
- Measured and chart patient vital signs - weight, had circumference, height, blood pressure and temperature
- Drew blood, obtain specimens and prepare specimens for shipment to outside labs; perform preliminary laboratory testing (urinalysis, dipstick, strep, flu, mono, etc.)
- Performed laboratory tests such as lipid panels, hemoglobin A1C, glucose, PT/INR and CBC.
- Administered spirometry testing; planograms, bone density testing, etc
- Released medical records, lab results, x-rays, etc., in compliance with HIPAA regulations
Nephrology Internal Medicine
Medical Assistant Secretary
06.2012 - 08.2012
Job overview
- Summer Work
- Assisted with administrative and clinical duties such as medical records
- Arranged for hospital admissions
- Released medical records, lab results, x-rays, etc., in compliance with HIPAA regulations
- Greeted patients, verify appointment, verify insurance and collect co-pays
- Verified patient information, provided appropriate medical forms and instructions to patients
- Received, log, and file medical records from other facilities
- Provided medical transcription services for providers.
Education
Central Piedmont Community CollegeCharlotte, NC
General from Financial Planning And Services
Essex County CollegeNewark, NJ
Associate's from Business Administration, Medical Assisting
Dover Business CollegeDover, NJ
Diploma from Medical Assistant
05.2002
Skills
- Outreach Community
- EMR systems
- Office Administration
- Project Coordination
- Schedule Management
- Market Research
Certification
BLS/CPR
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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