Summary
Overview
Work History
Education
Skills
Timeline
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Thalya Olivares

Bethel,CT

Summary

Accomplished Human Resources leader with 15+ years of expertise in strengthening leadership effectiveness. Delivering strategic HR partnership with the highest integrity and ethics.

Overview

15
15
years of professional experience

Work History

East Coast Regional HRBP Manager

H&M Hennes & Mauritz
06.2021 - Current

Partner with Country Team/SLT and Area Teams to manage daily business operations, performance, P&L, and strategy; including coordinating performance and revenue monitoring. Leverage analytics to evaluate business strategies and align talent priorities to initiatives for 6000+ colleagues, within the region. Foster an environment of continuous process and staff improvement, including analyzing key performance indicators to achieve business objectives and build a world-class leadership team through mentorship and management development. Focused on decision making, problem solving, and conflict management. Strong collaboration with Centers of Excellence to interpret and administer human resource plans and procedures for associate and leadership population.

Accomplishments:

  • Talent Development: Partner with talent team to ensure job fit by establishing measures to promote diversity and drive equal access to opportunity and advancement.
  • Leadership Development: Design and build management capabilities through New and Current Leadership Trainings, Engagement Surveys, successful onboarding of ten (10) new area team leaders; continued 1:1's with senior leadership team focusing on networking, region initiatives, and colleague development.
  • LAUNCH: LEAD Class Aimed in preparing 33 future Area Team leaders on conflict management, colleague engagement and career development. Equipping them to view every decision through a diversity, equity and inclusion lens.
  • Career Pathing: Lead development of colleagues and area team leaders through focused delivery of bi-weekly informational and training bites during town halls.
  • Engagement: Focus on utilization of Glint PEP survey, achieving 92% overall engagement, ahead of company benchmark.
  • Change Management: Mentor leadership team on change initiatives - ensure preparation and communication to all impacted colleagues.
  • Global HR Summit: Member of the Core team responsible for organizing this two-day event; aimed at joining all 300 of our Global HR Associates for training in partnership with SHRM.
  • Pro Summit presenter: “The Future of Work” – embracing Stand Out methodology and presenting it to our 300 leaders in attendance.
  • Assessment Centers: Accelerate efforts to career path 160 colleagues over two years; organizing career events and create leadership meeting opportunities.
  • HR Audit: Created and launched HR Audit tool, to streamline HR way of working and empower our leadership teams in development and accountability.

Country HR Manager

H&M Hennes & Mauritz
01.2019 - 06.2021

Hired and Developed HRBP team for each of the three countries, including Payroll and ER/LR teams, streamlining WOW and achieving overall employee satisfaction.

  • Cultivate and mentor three (3) HR professionals.
  • Delivery of new programs to the organization: on-boarding, employee relations, benefits and training.
  • Produce new Employee Handbook for companywide rollout
  • Develop and direct strategy for new benefits program, increasing offerings to staff while decreasing company spend.
  • Execute the rollout of new Recruiting and Onboarding guidelines - decreasing time to hire by 30%.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
  • Maintained company compliance with local laws, in addition to established organizational standards.
  • Led a company-wide employee engagement survey resulting in a 50% increase in participation and a 20% increase in overall employee satisfaction
  • Successfully forge positive relationships with three(3) unions, reaching expedited CBA Agreement.
  • Social Crisis Guideline – Created guideline to ensure our colleagues and customers safety was kept top of mind through implementation of EAP counseling sessions for associates and safe commute homes.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
  • Managed employee disputes by employing conflict resolution techniques.

South America Learning & Performance Development

H&M Hennes & Mauritz
01.2018 - 01.2019

Executed operations of the global human resources function; inclusive of onboarding, compensation, employee relations, benefits, and training.

  • Managed new employee orientation training process for more than 400 employees each year.
  • Coordinated technical training and personal development classes for new hires .
  • Implemented new learning strategies depending upon employees' skill levels.
  • Developed surveys to identify training needs based on projected production processes and changes.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Directed training programs and development paths for managers and supervisors.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Created in-depth training manual for all employees.
  • Created orientation sessions to secure on-the-job training for new hires.
  • Directed field training to enhance participants' skills.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Coordinated and prioritized required training courses for 4000+ employees.

Area HR Manager

H&M Hennes & Mauritz
03.2009 - 01.2018

Education

SHRM-SCP -

Society For Human Resource Management
07.2024

Skills

  • BUSINESS ADVISOR
  • EMPLOYEE RELATIONS
  • COLLEAGUE ENGAGEMENT
  • SUCCESSION PLANNING
  • PERFORMANCE COACHING
  • CHANGE MANAGEMENT
  • LEADER/TALENT DEVELOPMENT
  • HIRING AND RETENTION
  • CAREER PATHING
  • CRISIS RESPONSE
  • STAFF MANAGEMENT
  • BUDGET CONTROL

Timeline

East Coast Regional HRBP Manager

H&M Hennes & Mauritz
06.2021 - Current

Country HR Manager

H&M Hennes & Mauritz
01.2019 - 06.2021

South America Learning & Performance Development

H&M Hennes & Mauritz
01.2018 - 01.2019

Area HR Manager

H&M Hennes & Mauritz
03.2009 - 01.2018

SHRM-SCP -

Society For Human Resource Management
Thalya Olivares