Christopher Mendez
Copperas Cove,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Byrider
03.2024 - Current
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Pool Technician
Integrity Pool Service
06.2023 - 12.2023
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Ensured client retention with consistent delivery of high-quality pool maintenance services.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
Sales Associate/Team Leader
2020 Companies
12.2022 - 06.2023
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Collaborated with management to develop sales targets, motivating the team to exceed expectations consistently.
- Answered customer questions about sizing, accessories, and merchandise care.
- Evaluated staff performance regularly, offering constructive feedback and implementing professional development opportunities.
- Boosted sales by effectively training and mentoring team members in sales techniques and product knowledge.
- Cultivated a positive work environment, fostering strong teamwork and high employee morale.
Tire Technician
Discount Tire
04.2019 - 12.2022
- Performed tire rotations, mounts and balancing on vehicles.
- Diagnosed and repaired tire and rim issues.
- Changed and rotated tires for customers to provide safety and maximize customer service rankings.
- Inspected and organized tire inventories while performing routine stock assessments.
- Planned work and determined appropriate tools and equipment.
- Used tools, parts and equipment to maintain and repair customer tires.
- Identified and replaced worn tires and related components, optimizing safety.
- Performed tire inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
- Worked with portable devices to manage workflow and complete appointments.
- Inspected tires on customer vehicles to report mechanical defects.
- Delivered customer service by answering questions and explaining tire installation process.
- Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
- Maintained inventory by loading and unloading tire shipments.
- Maintained clean and professional tire bay by merchandising tire displays and automotive products.
- Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
- Recruited and trained new staff
- Group management
- Selling merchandise whenever the chance arose.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Maximized efficiency by coordinating changing and rotating of tires.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
Pizza Delivery Driver
Yaghis Pizzeria
01.2019 - 05.2019
- Maintained clean traffic record and kept vehicle clean and in top operating condition.
- Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
- Used point-of-sale hardware and software to enable smooth pizza transactions when delivering or helping out at store.
- Helped recruit and train new team members.
- Navigated urban and rural delivery routes and delivered food items at or before quoted times.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Delivered fresh food to customers across local area.
- Documented time of delivery to record completion of order.
- Carried food in insulated bags to maintain hot or cold temperature.
VA Representative
Veterans Affairs
08.2018 - 12.2018
- Processed customer orders and collected payment information.
- Answered questions and resolved concerns for customer support.
- Initiated delinquency process for past due invoices.
- Helped students file sensitive information to the department of veterans affairs.
- Answered phone calls while providing excellent customer service.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05.2017
Skills
- Alignments knowledge
- Sales experience
- Food handling experience
- Acting/ voice acting
- Quick to learn
- Flexible schedule
- Customer service
- People skills
- Friendly, positive attitude
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Outgoing Personality
- Flexible Schedule
- Verbal/written communication
- Conflict Resolution
- Sales expertise
- Meeting deadlines
- Building rapport
- Policy and Procedure Adherence
- Merchandise Display
Timeline
Sales Associate
Byrider
03.2024 - Current
Pool Technician
Integrity Pool Service
06.2023 - 12.2023
Sales Associate/Team Leader
2020 Companies
12.2022 - 06.2023
Tire Technician
Discount Tire
04.2019 - 12.2022
Pizza Delivery Driver
Yaghis Pizzeria
01.2019 - 05.2019
VA Representative
Veterans Affairs
08.2018 - 12.2018
High School Diploma -
Copperas Cove High School
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