D Claudia Anderson
Cleveland,TN
Summary
Working in a tax office during tax season. My responsibilities was transmitting IRS returns to IRS
Organizing front desk
Dealing with customer Service Calls
Overview
7
7
years of professional experience
Work History
Transmitter Operator, Cusomer Service
Bradley Bookkeeping
01.2004 - 01.2011
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, compliance with regulatory requirements.
Education
Bradley Central High School
Cleveland, TN05.1971
Skills
- Data Entry
- Customer Relations
- Call center experience
- Complaint Handling
- Client Relations
- Customer satisfaction measurement
- Professional telephone demeanor
Timeline
Transmitter Operator, Cusomer Service
Bradley Bookkeeping
01.2004 - 01.2011
Bradley Central High School
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