David Pacheco
Project Manager
Temecula,CA
Summary
Versatile Senior Project Manager/Business Analyst with a proven track record in fast-paced environments. Possesses robust organizational and technical proficiencies, ensuring the successful development and support of high-quality software products, API integrations, & other deliverables. Brings diverse industry exposure, including retail, banking, oil & gas, and electronic procedures, promoting adaptability and innovation in project execution.
Overview
31
31
years of professional experience
Work History
Senior Engagement Manager
Ambient.ai
03.2022 - 03.2024
Senior Implementation Manager
Direct Commerce
09.2020 - 02.2022
Senior Business Analyst
First Republic Bank
07.2019 - 02.2020
Project/Product Manager
ATR Inc.
03.2005 - 07.2019
Senior Project Manager
Satmetrix
06.2010 - 08.2011
Sr. Information Developer
Various Companies (IBM, Borland, i2, NetIQ)
01.1993 - 01.2004
Education
Bachelor of Science in Computer Information Systems -
DeVry Institute of Technology
Pomona, CASkills
Project Planning & Execution: Developing comprehensive project plans, setting clear objectives, and effectively executing them within defined timelines and budget constraints
Stakeholder Communication: Excellent verbal and written communication skills, capable of effectively engaging and aligning stakeholders at all levels of the project lifecycle
Risk Management: Experienced in identifying potential project risks, implementing risk mitigation strategies, and proactively minimizing negative impacts on project outcomes
Team Leadership & Motivation: Strong leadership abilities, adept at guiding project teams to achieve their full potential, while facilitating collaboration and high-performance
Cross-Functional Collaboration: Demonstrated ability to collaborate seamlessly with diverse teams and departments, leveraging their expertise to achieve goals and deliverables
Agile/Scrum Methodologies: Proficient in Agile and Scrum frameworks, with experience in iterative PM approaches, sprint planning, and adapting to evolving project requirements
Problem-Solving: Strong analytical and problem-solving skills, adept at identifying root causes of issues and implementing effective solutions to overcome challenges and obstacles
Conflict Resolution: Proficient in resolving conflicts and disputes within project teams or with stakeholders, fostering positive relationships and maintaining project momentum
Client Relationship Management: Demonstrated ability to maintain strong client relationships, understanding their needs/expectations, and delivering exceptional value
Reporting & Documentation: Proficient in preparing accurate and comprehensive project reports, documentation, and status updates to keep stakeholders informed & aligned
Software Test Cases: Proficient in developing and executing software test cases to ensure the functionality, reliability, and performance of software during project implementation
Adaptability & Flexibility: Flexible and adaptable in dynamic project environments, capable of adjusting to changing priorities, requirements, and unforeseen circumstances
Expert Tools Experience: Confluence, Jira, Asana, Grafana, GitHub, DevicePlane, SQL, Python, XML, HTML, MS Office Suite (incl MS Project), SmartSheets
Websites
Professional Accomplishments
- Collaborated to develop a Project Welcome Kit & Installation Checklist that removed over 75% of implementation roadblocks and reduced average pilot duration by over 2 weeks.
- Spearheaded continuous business process improvements within the Project Services department, transforming previously undocumented and inconsistent processes into streamlined and efficient workflows. Decreased time spent reporting metrics by 25%.
- Rescued multiple troubled client relationships on behalf of fellow PMs by realigning client expectations with a strategic delivery approach, turning negative experiences into positive outcomes. One Fortune 500 company was 50% of the company revenue.
- Orchestrated several high-stakes Executive Steering Committee meetings, garnering invaluable insights from top project leaders representing Fortune 500 companies, driving strategic decision-making and project success.
- Pioneered and executed a transformative document conversion process, leveraging a newly onboarded temporary workforce to skyrocket profitability by over 100%, strategically shifting a cost center into a profit-generating powerhouse.
- Revamped software training materials comprehensively resulting in an exponential increase in client comprehension, consistently achieving above 90% positive feedback.
- Uncovered a critical lack of professional documentation at a small software company and took proactive steps to rectify the issue. Established a comprehensive documentation backlog and recruited and trained additional resources to complete the work in 6 months.
- Crafted and implemented all Marketing Communications (MarCom) materials for a small Oil & Gas company, strategically emphasizing potential benefits and ROI to prospective clients, resulting in a notable increase in lead generation by over 25%.
Timeline
Senior Engagement Manager
Ambient.ai
03.2022 - 03.2024
Senior Implementation Manager
Direct Commerce
09.2020 - 02.2022
Senior Business Analyst
First Republic Bank
07.2019 - 02.2020
Senior Project Manager
Satmetrix
06.2010 - 08.2011
Project/Product Manager
ATR Inc.
03.2005 - 07.2019
Sr. Information Developer
Various Companies (IBM, Borland, i2, NetIQ)
01.1993 - 01.2004
Bachelor of Science in Computer Information Systems -
DeVry Institute of Technology