Wyatt Rose
El Paso
Summary
Sales Associate with over 3 years in customer service and front operations, demonstrating adaptability and a keen attention to detail. Fostering positive guest relations in fast-paced environments. Eager to leverage skills in hospitality and communication to drive customer engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Animal Husbandry
Jungle Reef
03.2024 - 09.2024
- Collected and analyzed samples to detect any health issues in animals
- Ensured compliance with federal regulations regarding animal care by following established protocols and guidelines
- Provided exceptional care for injured animals through close observation, wound management, and rehabilitation exercises
- Developed detailed records of each animal's medical history, providing treatment plans when necessary
- Performed routine maintenance on equipment
- Helped build relationships between guest and animals through supervised engagement
Sales Representative
Planet fitness
12.2023 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability
Front Desk Agent
Urban Air
03.2022 - 03.2023
- Took reservations over phone, in person and via computer for guests and provided confirmation information
- Greeted customers upon arrival, offered assistance and answered questions to build rapport and retention
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
Host
Ripe
03.2021 - 03.2022
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
Education
High School Diploma -
Franklin Highschool
El Paso, TX06-2023
Skills
- High attention to detail, Communication
- Time management, Adaptability
- Customer service, Reservations management,
- Sales, Front desk operations, Hospitality, Animal husbandry
- Underwater pump technician
- Effective problem solver
Timeline
Animal Husbandry
Jungle Reef
03.2024 - 09.2024
Sales Representative
Planet fitness
12.2023 - 03.2024
Front Desk Agent
Urban Air
03.2022 - 03.2023
Host
Ripe
03.2021 - 03.2022
High School Diploma -
Franklin Highschool
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