Keisha Hendricks
McDonough,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Well-grounded background in finance. Motivated to learn, grow and excel, eager to contribute to team success through hard work, attention to detail, and excellent communication skills. A quick learner and team player with concrete communication skills. Highly developed skills in analyzing/summarizing data, problem-solving, and building great rapport.
Overview
16
16
years of professional experience
Work History
Administrative Assistant II/Accounting Bookkeeper
Henry County Public Schools
McDonough, GA
08.2021 - Current
- Collaborate with ESE admins, coordinators, directors, executive director, Title 1 and district finance office, district purchasing department, and various vendors to process to process requisition and DJE forms.
- Help to ensue HCS ESE and Title 1 Department comply with State and Federal budget guidelines and regulations.
- Review all Title I requisitions and Amendments to ensure all documents are in compliance with DJE regulations.
- Review and process all ESE requisitions to ensure all documents are in compliance with DJE regulations.
- Interacted with vendors, contractors and professional services personnel for invoices, orders, requisitions, DJE forms and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report for all expenditures for The Division of Family & Student Support Services.
- Identify and resolve discrepancies.
- Over the new Contract Forum for Family & Student Support Services Division
- Prepare financial documents, reports, spreadsheets, and requisitions
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created detailed expense reports and requests for Executive Director and Coordinators travel expenditures.
- Offered support and training, for SSUI AS-400 and Excel usage.
- Arrange rapid office equipment repair with our wonderful maintenance department.
- Resolve all vendor and account problems efficiently.
- Streamlined processing procedures and tasks by implementing Excel
BOOKKEEPER/ADMINISTRATIVE ASSISTANT
Henry County Public Schools
McDonough, GA
07.2017 - 08.2021
- Verifies allocates, and posts details of business transactions as well as maintains and monitors school and department budgets, payroll, and purchases
- Manage procurement, accounts payables, and accounts receivables for all school accounts
- Prepare checks requests and invoices for review and, upon approval, processes check runs
- Receives money and deposits for various club and sponsor accounts; processes check requests for bill payments and orders for multiple accounts
- Record and track financial transactions in AS400
- Securely manage the receipt of cash, checks, and vouchers, and the associated bank deposits
- Monitor cash flow and assist with forecasting cash needs
- Reconciles and balances all general fund accounts to ensure compliance; submits reports to auditing for review
- Receive and respond to written and phone inquiries from vendors, parents, staff, and others related to financial transaction
- Ensure internal compliance with federal and state laws
- Provide information and assistance to internal and external auditors upon request
- Manage front office operations
- Foster positive working relationships between the vendors and school staff
- Assists employees with payroll/attendance questions and issues
- Coordinates substitute teacher assignments; completes forms and maintains timesheets; assists with teacher coverage issues
- Maintains personnel/position-related paperwork, including but not limited to attendance, payroll, all leave requests, statement of absences, monthly travel requests, etc
- Attend and arrange meetings, interviews, and special events as requested
- Preparing and maintaining the school budget
- Process correspondence and other matters of a confidential nature
- Refer problems to the appropriate staff person for resolution
- Assist with or assume responsibility for special events as assigned
- Perform secretarial functions, including, but not limited to, maintaining a complex filing system, answering the telephone, processing mail, etc
- Review, prepare and submit various reports
- Interact and communicate with parents, students, teachers, staff, vendors etc
- Perform general clerical and secretarial functions, including but not limited to typing, copying, and filing documents, processing various forms and applications, collating materials, scheduling appointments and maintaining the supervisor’s calendar, maintaining records and files, processing mail, ordering supplies, etc
- Compose and type memos, letters, and reports for the supervisor’s signature
- Receive and respond to inquiries and concerns from the public
- Interact and communicate with various groups and individuals such as the immediate supervisor, Superintendent, other District administrators and staff, school administrators and staff, co-workers, student aids, students, parents, outside government/business/community agencies, sales representatives, service/repairpersons, and the public
- Prepares and processes work orders and submit technology and software user rights as needed
- Notary Public
- Notarize teacher certifications, renewals, background checks, etc.
- Executed record filing system to improve document organization and management.
SOCIAL STUDIES, TEACHER
HENRY COUNTY PUBLIC SCHOOLS
08.2016 - 07.2017
- Assisted lead teacher with instruction, classroom management, and other duties, as assigned
- Reinforced learning by providing the support needed, per the student’s IEP.
Substitute Teacher
HENRY COUNTY PUBLIC SCHOOLS
01.2016 - 08.2016
- Utilized teacher’s lesson plans to instruct classes in their absence.
Teacher Intern
TABERNACLE OF PRAISE CHRISTIAN ACADEMY
10.2015 - 12.2015
- Observed and assessed student performance and kept thorough records of progress
- Implemented various teaching methods such as lectures, discussions, and demonstrations
- Mentored and counseled students with adjustment and academic problems
- Taught students in various cognitive, linguistic, social, and emotional development stages
- Differentiated instruction based on student’s ability and skill level
- Used children's literature to teach and reinforce reading, writing, grammar, and phonics
- Accepted coaching from fellow teachers and administrators and immediately incorporated feedback
- Created lesson plans by state curriculum and school-wide curriculum standards
- Established positive relationships with students, parents, fellow teachers, and school administrators
- Tutored children individually and in small groups to help them with complex subjects
- Set and communicate ground rules for the classroom based on respect and personal responsibility.
Electronic Processing Service
Comerica Bank
09.2008 - 10.2010
- Prepare and execute pay orders through an electronic system or distribute paychecks
- Research, resolve, correct, explain and report any differences incurred
- Monitored verification progression to ensure smooth processing of payroll files
- Identified erroneous data causing file delay for processing resolution
- Interfaced with various departments and banking centers to correct inaccuracies in the system
- Prepare reports for upper management, finance department, etc
- Enter adjustments on the general ledger system, balance, reconcile, analyze and age internal balance sheet accounts to various subsystems.
TRUST OPERATION COORDINATOR
04.2007 - 09.2008
- Responded to customer emails, inquiries, requests, and concerns concerning respective pension programs
- Answered customers from high volume calling cues regarding pension-related issues, such as missing pension checks, marital-related matters, and tax withholding updates
- Researched customer complaints and concerns in a fast-paced environment such that calling queue-waiting time did not exceed five minutes
- Provided follow-up letters, documentation on customer accounts, and customer feedback on subsequent follow-up calls.
Customer Service Representative/Depot Teller (Supervisor)
10.2000 - 04.2007
- Provide transactional customer service, including accepting and processing deposits, withdrawals, and payments, and handling other over-the-counter and mail transactions
- Sold retail deposit banking products and services to new and existing accounts
- Provide remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc
- Interfaced with customers to reconcile and service existing accounts and open new accounts
- Delivered exceptional service, built customer loyalty and satisfaction by promoting and selling bank products
- Balanced branch morning and evening statements and on-site ATM
- Maintained positive, productive staff relations by assisting with other duties
- Ensure compliance with applicable federal, state, and local laws and regulations and Comerica's policies and procedures
- Control losses by following policies and procedures
- Control Banking Center vault and cash maximums
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Education
MASTER OF BUSINESS ADMINISTRATION - Business
Liberty University
Lynchburg, VA03.2022
Bachelor of Science - Interdisciplinary Studies
Liberty University
Lynchburg, VA12.2015
Skills
- Detail-Oriented
- Hard Worker
- SSUI AS-400
- Budgeting and Expenditures
- Time Management
- Contract Management
- Business Analytics
- Document Management
- Requisition Management
- Problem Solving
- Operating Procedures and Policies
Timeline
Administrative Assistant II/Accounting Bookkeeper
Henry County Public Schools
08.2021 - Current
BOOKKEEPER/ADMINISTRATIVE ASSISTANT
Henry County Public Schools
07.2017 - 08.2021
SOCIAL STUDIES, TEACHER
HENRY COUNTY PUBLIC SCHOOLS
08.2016 - 07.2017
Substitute Teacher
HENRY COUNTY PUBLIC SCHOOLS
01.2016 - 08.2016
Teacher Intern
TABERNACLE OF PRAISE CHRISTIAN ACADEMY
10.2015 - 12.2015
Electronic Processing Service
Comerica Bank
09.2008 - 10.2010
TRUST OPERATION COORDINATOR
04.2007 - 09.2008
Customer Service Representative/Depot Teller (Supervisor)
10.2000 - 04.2007
MASTER OF BUSINESS ADMINISTRATION - Business
Liberty University
Bachelor of Science - Interdisciplinary Studies
Liberty University