DYNAE STALEY
Laurel,MD
Summary
Dependable and detail-oriented professional with extensive experience in leasing, program assistance, mortgage document processing, and tax compliance. Demonstrates strong organizational, customer service, and administrative skills. Known for effectively managing multiple tasks, maintaining high accuracy, and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Leasing Professional
Southern Management Graduate Hills & Gardens
04.2024 - Current
- Negotiated lease agreements and renewals for UMD students, ensuring alignment with market trends and financial goals
- Conducted thorough background checks on prospective tenants to ensure quality occupancies
- Coordinated maintenance and repairs, ensuring properties remained in excellent condition
- Utilized property management software to streamline administration and communication
- Inspected properties and managed smooth turnovers for new residents
- Oversaw administrative tasks to facilitate smooth move-in processes for tenants
Temporary Revenue Examiner 1- Compliance Division
Comptroller of Maryland
02.2024 - 04.2024
- Assisted taxpayers with inquires through the call center, providing professional support
- Reviewed tax returns for accuracy, completeness, and coding for system processing
- Performed tax assessments, including calculations of fees, interest, and penalties
- Resolved tax discrepancies through detailed investigations and examinations
- Assisted taxpayers with setting up payment plans to settle debts with the state of Maryland
Lead Final Documents Specialist
Lower LLC
08.2019 - 10.2023
- Processed and managed trailing documents, closing packages, and correspondent loan packages
- Communicated with title companies and lenders to resolve outstanding document issues
- Scanned and uploaded final documents into the loan origination system
- Ensured compliance by shipping final documents to investors per guidelines
- Provided daily reconciliation of investor exception reports
Mortgage Funder
Homeside Financial/Lower LLC
08.2015 - 07.2019
- Managed funding pipelines effectively, prioritizing tasks for timely completion
- Reviewed and cleared title documents to ensure all liens were addressed before funding
- Processed closing documents in compliance with company policies and procedures
Education
Skills
- Leasing and Property Management
- Customer Service and Call Center Support
- Documentation and Record Keeping
- Mortgage Document Review and Processing
- Tax Compliance and Assessment
- Administrative Support and Data Entry
- Communication and Interpersonal Skills
- Scanner Operation and Records Management
Timeline
Leasing Professional
Southern Management Graduate Hills & Gardens
04.2024 - Current
Temporary Revenue Examiner 1- Compliance Division
Comptroller of Maryland
02.2024 - 04.2024
Lead Final Documents Specialist
Lower LLC
08.2019 - 10.2023
Mortgage Funder
Homeside Financial/Lower LLC
08.2015 - 07.2019
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