Alejandra Rodriguez
Fort Worth
Summary
Experienced healthcare clerk professional with a strong background in clerical and administrative tasks. Efficiently manages medical records, schedules appointments, and provides exceptional customer service. Skilled in utilizing electronic health record systems and maintaining strict confidentiality. Committed to delivering accurate and organized administrative support to healthcare teams, ensuring smooth operations and optimal patient care.
Overview
5
5
years of professional experience
Work History
Clerk/Admin
The Lung Consultants
01.2024 - 02.2025
- Managed and organized confidential files and patients' records, while performing various administrative duties.
- Update patient records with new information, such as test results
- Provide medical records to patients, organizations, and government agencies
- Schedule patient appointments and follow-up appointments
- Coordinate with healthcare providers and staff to schedule necessary tests and procedures
- Verify patient insurance information and obtain necessary authorizations if required
- Communicate appointment details with patients and provide necessary instructions
- Update and maintain patient records and scheduling systems
- Handle incoming calls and inquiries related to appointments and scheduling
- Assist with administrative tasks such as filing, data entry, and billing
Administrative Assistant III
Tarrant County Public Health
12.2019 - 08.2023
- Answer customers questions and concerns
- Schedule patients/ Insurance verification
- Interviewed and trained new oncoming staff
- Handled all escalations calls
- Monitored and evaluate work performance
- Input new data entry into our filing records
- HIPPA training
- Answer up to 140 calls a day
- Maintain accurate records of customer interactions and transactions
- Coordinate and schedule meetings, conferences, and travel arrangements for the department
- Coordinate with other departments to ensure smooth operations and communication within the organization
Education
Business Management -
Oscar Dean Wyatt High School
Fort Worth, TX06.2012
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Filing systems
- Database entry
Languages
Spanish
Native or Bilingual
Additional Information
Familiarized with eCW, epic lift systems, Microsoft Word, Excel, outlook, quick base, immtrac,
Timeline
Clerk/Admin
The Lung Consultants
01.2024 - 02.2025
Administrative Assistant III
Tarrant County Public Health
12.2019 - 08.2023
Business Management -
Oscar Dean Wyatt High School
Similar Profiles
Meghann DuncanMeghann Duncan
Nurse Practitioner at The Lung ConsultantsNurse Practitioner at The Lung Consultants
Jenna CastiglioneJenna Castiglione
Respiratory Therapist/Medical Office Assistant at Lung Consultants LLPRespiratory Therapist/Medical Office Assistant at Lung Consultants LLP
Solmaz Khaghani RaziabadSolmaz Khaghani Raziabad
Doctoral Research Scientist at Max-Planck institute for heart and lung research (Department of Lung development and Remodelling)Doctoral Research Scientist at Max-Planck institute for heart and lung research (Department of Lung development and Remodelling)
Abdulla ShafieAbdulla Shafie
Front Desk Personal at Plant fitnessFront Desk Personal at Plant fitness
Aleka XayasengAleka Xayaseng
Leasing and Marketing Specialist at Willow BridgeLeasing and Marketing Specialist at Willow Bridge