DOMINIQUE WILLIAMS
Manassas,VA
Summary
Determined individual with background in establishing and nurturing lucrative partnerships.
Over a decade of versatile experience spanning sales, team management, and finance in the automotive industry. Possessing a diverse skill set encompassing salesmanship, leadership, financial analysis, and customer service.
A hardworking and driven professional with rapid learning abilities, interpersonal, and managerial skills looking to pursue a new career path that offers growth and fulfillment.
Overview
16
16
years of professional experience
Work History
Sales Manager & Finance Manager
Safford Brown Automotive Group
05.2022 - Current
- Overseen sales operations, leading team to consistently surpass monthly sales targets by 20% YOY.
- Managed finance department, orchestrating financing and leasing processes to streamline customer transactions.
- Conducted sales training weekly sessions to enhance team performance and product knowledge.
- Implemented streamlined document processing system, leading to 20% reduction in delayed outstanding contracts. Achieved through workflow optimization and efficiency measures.
- Managed cash flow for quarterly average of $500,000 worth of contracts, ensuring timely payments from lenders and reducing outstanding accounts payable by 10%
- Overseen financial policies and procedures resulting in 30% compliance and reduced financial risk YOY
- Maintained current knowledge of program rules and policies from over 20 lending institutions, facilitating adherence and informed strategic decision-making
- Achieved quarterly revenue generation surpassing $400,000 for organization
Sales Representative/Team Manager & Trainer
Lindsay Automotive Group
12.2015 - 04.2022
- Excelled as Sales Representative, consistently exceeding monthly sales targets and earning recognition for top performance 5 years consecutively.
- Managed diverse customer portfolio, comprising on average of over 80 new clients monthly and maintaining relationships with over 400 existing clients over 7 year span.
- Advanced to role of Team Manager, overseeing and guiding sales team of 7-12 to meet collective sales objectives while offering mentorship to newly onboarded team members
- Developed and implemented comprehensive sales training programs, resulting in increased productivity and sales effectiveness.
- Fostered collaborative team environment focused on customer satisfaction and exceeding sales objectives.
- Effectively onboarded and trained 19 new sales representatives, resulting in consistent achievement of sales targets exceeding expectations by an average of 35%
- Over a 7-year span, effectively managed a diverse customer portfolio, comprising over 80 new clients monthly and maintaining relationships with over a thousand existing clients
Sales Representative
Battlefield Ford Automotive Group
08.2012 - 11.2016
- Demonstrated exceptional sales skills, consistently meeting and exceeding monthly sales targets.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business and referrals.
- Collaborated with colleagues and management to create positive and supportive work environment.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Emergency Veterinary Assistant
Prince William Emergency Veterinary Clinic
07.2010 - 07.2012
- Improved patient outcomes with timely administration of medications and treatments as directed by veterinarians.
- Increased patient comfort by providing compassionate care and support during emergency situations.
- Assisted in life-saving procedures, effectively collaborating with veterinary team to provide optimal care for critically ill animals.
- Maintained cleanliness and organization of clinic environment to ensure safety and comfort of patients.
Help Desk Support Specialist /Administrative Executive Assistant
CapeFox Professional Services
02.2008 - 07.2010
Supported program managers with administrative tasks including scheduling, correspondence, and project coordination.
Provided technical support to over 20 employees and more than 90 clients which included adept troubleshooting of hardware and software issues
Assisted executives with calendar management, travel arrangements, and meeting coordination.
Configured hardware and granted system permissions to new employees.
Built strong relationships with clients through excellent communication skills and empathy toward their technical challenges.
Ensured compliance with company policies regarding data security during interactions with customers
.
Skills
- Relationship Building
- Sales team training
- Efficiency Improvement
- Process Improvement
- Polished Communication
- Compliance
- Internal Auditing
- Technology Proficiency
- Customer Relations
- Sales Records Management
- Team recruiting and onboarding
- Financial Analysis
Website
linkedin.com/in/ddwilliams8
Strengths
- Leadership
- Teamwork
- Adaptability
- Customer relations
- Negotiation
- Problem Solving
- Time Management
- Ethical Conduct
- Team Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager & Finance Manager
Safford Brown Automotive Group
05.2022 - Current
Sales Representative/Team Manager & Trainer
Lindsay Automotive Group
12.2015 - 04.2022
Sales Representative
Battlefield Ford Automotive Group
08.2012 - 11.2016
Emergency Veterinary Assistant
Prince William Emergency Veterinary Clinic
07.2010 - 07.2012
Help Desk Support Specialist /Administrative Executive Assistant
CapeFox Professional Services
02.2008 - 07.2010
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