DE GUEN
Santa Monica,CA
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Astute [Job Title] with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Certification
Work History
CONTRACT WITH FILLABLES CONSULTATION
SelfHelpWorks
04.2024 - Current
- Assessed client requirements thoroughly to create customized action plans aligned with their goals and objectives.
- Built rapport quickly and persuaded customers to buy without applying pressure.
- Listened carefully to customers and explained complex insurance information simply and concisely.
- Collaborated with cross-functional teams to develop comprehensive strategies for clients'' unique challenges.
- Conducted thorough research on industry trends, enabling more informed recommendations during consultations.
- Responded to customer inquiries and requests regarding insurance, membership and financial products.
- Managed complex projects, ensuring timely completion within budget constraints while exceeding client expectations.
- Championed process improvements by identifying inefficiencies and proposing innovative solutions that streamlined operations across various departments within the company.
- Generated new sales, retained existing members and grew overall book of business through multiple product offerings.
- Developed targeted marketing materials to promote consultation services, attracting a broader clientele base.
- Provided ongoing support to clients throughout implementation phases, ensuring seamless transitions and minimizing disruptions.
- Increased repeat business by consistently delivering exceptional service and results-driven solutions for clients.
- Implemented new technologies to optimize data analysis, resulting in more accurate insights during consultations.
- Built lasting relationships with clients through consistent communication and timely followups.
- Delivered high-quality presentations showcasing proposed solutions, facilitating buy-in from stakeholders and decisionmakers.
- Facilitated workshops and training sessions for clients, empowering them with the knowledge and tools necessary to drive sustainable success in their respective industries.
FOOD STAMPS PROPSAL EDITOR
SR CORPORATIONS
04.2024 - Current
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Checked reference sources to verify dates, facts and statistics.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Communicated directly with writers to collaboratively assess work and guide editorial improvements.
- Pitched content strategies and managed asset acquisition.
- Liaised with graphic designers to create visually appealing layouts that complemented written content.
- Devised attention-grabbing headlines and summaries to increase clicks and engagement.
- Mentored junior editors and provided constructive feedback on their work, fostering professional growth.
- Developed style guides and editorial processes to maintain a consistent voice across all published materials.
- Selected and edited photos for use in diverse projects.
- Led and managed multiple projects from conceptual stage through to launch.
- Maintained open lines of communication with authors throughout the editing process, resulting in smoother collaborations.
YOUR SPIN
California Department Of Corrections And Rehabilitation
04.2024 - Current
- Actively participated in ongoing professional development opportunities such as conferences or workshops to stay current on industry best practices.
- Led educational workshops on proper bike setup, form, pedal stroke technique, and injury prevention for both new and experienced riders.
- Tailored workouts for individuals with varying skill levels, ensuring all participants could safely engage in the class experience.
- Maintained up-to-date knowledge of industry trends and advancements in spinning technology to provide cutting-edge instruction.
- Increased class attendance by promoting spin classes through social media platforms and community outreach efforts.
- Partnered with local businesses for special events or promotions that encouraged spin participation within the larger community.
- Designed dynamic playlists that complemented workout intensity levels, enhancing rider enjoyment during each session.
- Received consistently positive feedback from participants regarding instructional style, energy level, and overall class experience.
- Improved member satisfaction with personalized coaching, effective communication, and attentive customer service.
- Mentored new spin instructors to ensure a consistent and high-quality experience for all gym members.
- Enhanced participant fitness levels by developing and implementing challenging spinning routines.
- Assisted in the recruitment of new clients by offering engaging demos and informational sessions during open houses or gym promotions.
- Collaborated with fellow instructors to share best practices, develop new training techniques, and continually refine class offerings.
Airbnb Host
AIRLINES
04.2024 - 04.2024
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Developed a comprehensive house manual to provide clear instructions for guests during their stay.
- Hosted international travelers from various cultures, adapting communication styles accordingly while maintaining a warm, welcoming atmosphere throughout their stay.
- Maximized revenue potential by adjusting pricing strategies based on market trends and demand patterns.
- Maintained high occupancy rates through effective marketing strategies on various online platforms.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
Education
No Degree -
BALTIMORE VOCATIONAL PROJECT MVA, EMPOWERMENT ASST
MARYLAND04.2024
No Degree - AVON SKIN SO SOFT
MONTGOMERY COLLAGE
ROCKVILLE, MD04.2024
Skills
- Industry Expertise
- Remote Support
- Software Installation
- Printer setup
- Wireless Networking
- Security Protocols
- Maintenance Scheduling
- Application support
- System diagnostics
- Data Recovery
- Software Updates
- Virtualization Technologies
Certification
- Licensed [Job Title] - [Timeframe]TRADE
- Licensed [Job Title] - [Timeframe]SALES , PHARMACEUTICALS...NEW ABILFY,ERYTHROMYCIN
Additional Information
STRONG LAW ARBITRATION AND DEBATES IN FRIGHT OR FLIGHT AND AERODYNAMIC RESEARCH FOR TRANSPORTATION PROTOTYPES
Addition Fiiilables 1, 2, 3[];:] time=4/4
Languages
Chinese (Cantonese)
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Location Preference
HybridTimeline
CONTRACT WITH FILLABLES CONSULTATION
SelfHelpWorks
04.2024 - Current
FOOD STAMPS PROPSAL EDITOR
SR CORPORATIONS
04.2024 - Current
YOUR SPIN
California Department Of Corrections And Rehabilitation
04.2024 - Current
Airbnb Host
AIRLINES
04.2024 - 04.2024
No Degree -
BALTIMORE VOCATIONAL PROJECT MVA, EMPOWERMENT ASST
No Degree - AVON SKIN SO SOFT
MONTGOMERY COLLAGE