Nayib Villegas
Cleveland,TN
Summary
Experienced professional seeking a full-time position to utilize strong interpersonal skills, excellent time management, and problem-solving abilities. Motivated to contribute to a dynamic team and thrive in a collaborative and innovative environment. Proven track record of success, confident in making a positive impact and driving results.
Overview
9
9
years of professional experience
Work History
Forklift Operator
Resolute Forrest Products
06.2024 - 08.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Production Worker
DENSO Manufacturing Athens Tennessee
09.2023 - 05.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Front Desk Administrator
StayAPT Suites
04.2023 - 09.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Improved office organization by implementing effective filing systems and document management practices.
Work Cell Operator
Whirlpool
10.2020 - 08.2021
- Completed daily production logs and required reporting.
- Operated forklift to maintain raw material supply for production line.
- Executed manufacturing operations according to standards and job safety requirements.
- Performed preventive maintenance on production line machinery.
Customer Service Representative
Whirlpool Call Center
08.2019 - 09.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
Southeastrans
04.2018 - 02.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Debt Collection Specialist
Nationwide Recovery Services
04.2017 - 09.2017
- Maintained high volume of calls and met demands of busy and productive group.
- Maintained consistently high success rate of collecting on overdue accounts.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
Production Worker
HP Pelzer Automotive Services
01.2017 - 04.2017
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Front End Associate
Lowe’s
04.2015 - 02.2016
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Dental Hygiene
Cleveland State Community College
Cleveland, TN12.2022
Diploma - General
Mcminn High School
05.2014
Skills
- Quality Inspections
- Product Assembly
- Customer Satisfaction
- Inspect Parts
- Daily Logs
- Resolving Conflicts
- Negotiating Agreements
- Measuring Tools
- Forklift operation
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Forklift Operator
Resolute Forrest Products
06.2024 - 08.2024
Production Worker
DENSO Manufacturing Athens Tennessee
09.2023 - 05.2024
Front Desk Administrator
StayAPT Suites
04.2023 - 09.2023
Work Cell Operator
Whirlpool
10.2020 - 08.2021
Customer Service Representative
Whirlpool Call Center
08.2019 - 09.2020
Customer Service Representative
Southeastrans
04.2018 - 02.2019
Debt Collection Specialist
Nationwide Recovery Services
04.2017 - 09.2017
Production Worker
HP Pelzer Automotive Services
01.2017 - 04.2017
Front End Associate
Lowe’s
04.2015 - 02.2016
Diploma - General
Mcminn High School
Associate of Science - Dental Hygiene
Cleveland State Community College
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