Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Gisela Gallardo

Gisela Gallardo

Edison,NJ

Summary

I have 20 years of work experience in administration and business


I am committed to my work. I seek to continue developing my skills and training professionally

Overview

23
23
years of professional experience

Work History

Tattoo Artist

The Beauty Club
Edison, NJ
11.2019 - Current
  • Utilized photographs and sketches from customers to develop ideas.
  • Maintained schedule and kept appointment times.
  • Performed clean, high-quality work at all times.
  • Kept areas neat and clean and equipment sanitized.
  • Accepted and processed customer payments.
  • Grew client base by marketing services.
  • Gave educational art instruction to clients and students.


Shipping and Receiving Coordinator

DSP Warehouse
Edison, NJ
01.2017 - 11.2019
  • Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
  • Supported shipment of goods produced and received goods and supplies for direct use or application towards production or storage of goods designated for consumer marketing.
  • Oversaw warehouse crew stocking inventory and preparing loads.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed returns and updated accounts.
  • Reviewed paperwork to determine priorities and set schedules.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.

Shipping Receiver

Tory Burch
Middlesex, NJ
03.2016 - 12.2016
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Reviewed order data to verify transactions and shipping dates.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Conducted research to address shipping errors and packaging mistakes.

CEO

Plamixsa S.A
Guayaquil, Ecuador
02.2007 - 11.2015
  • Digitally archived weekly progress and technical knowledge base photographs of all assigned projects.
  • Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion.
  • Communicated daily with vendors to keep project fully operational.
  • Developed solutions and strategies across customer industries by capitalizing on emerging trends.
  • Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
  • Collaborated with contractors, architects, engineers and public agencies to complete projects within timeline limitations and budget constraints.
  • Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems.
  • Provided safety kits to construction personnel, fully complying with job site safety protocols.
  • Conducted routine quality audits to verify progression against specifications and initiated corrective actions to remedy concerns.

Manager of Business Development and Sales

Automovil Club De Chile
Santiago, Chile
07.2003 - 01.2007
  • Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
  • Qualified leads by scheduling introductory discovery meetings and calls.
  • Conducted market research to discover new leads, opportunities and messaging.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Trained [Number] new sales representatives on sales strategies and processes to reduce process gaps.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Developed and executed sales presentations as well as both internal and external product training workshops.
  • Organized promotional events and interacted with community to increase sales volume.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Assistant Director

ESPOL
Guayaquil, Ecuador
03.1998 - 05.2003
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
  • Recorded project expenses and submitted weekly reports to management.
  • Worked with supervisor to assess needs and determine best courses of action.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained master schedule and set up appointments.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Interpreted management directives to define and document administrative staff processes.
  • Aided colleagues, managers and customers through regular communication and assistance.

Education

Bachelor of Business Administration - Business Administration

Espol
Ecuador
02.2003

High School Diploma -

28 De Mayo
Ecuador
01.1998

Skills

  • Customer Relations
  • Business knowledge
  • Customer orders
  • Sanitation procedures
  • Photographic editing
  • Schedule Management
  • Administration and Operations
  • Verbal and Written Communication
  • Methodical and Organized
  • Maintenance Coordination
  • Office Equipment Management
  • Leadership and Change Management
  • Microsoft Office
  • Travel Coordination
  • Inventory Oversight
  • Honesty and Integrity
  • Friendly and Relatable
  • Customer Service Management
  • Employee Motivation and Discipline
  • Adaptable and Resilient
  • Meeting Coordination and Support
  • Spanish Fluency
  • Motivational Leadership
  • Decision Making
  • Handling Customer Complaints
  • Schedule Coordination
  • Recruitment and Hiring
  • Employee Motivation
  • Business Leadership
  • Multi-Line Telephone Systems
  • Document and File Management
  • Ease with Computers and Technology
  • Correspondence Writing
  • Employee Communications
  • Business Administration
  • Clear Communication
  • Writing and Editing Skills
  • Relationship Building
  • Social Media Updating
  • Calendar and Scheduling Software
  • Customer Service
  • Administrative Support

Languages

Spanish
Full Professional
English
Elementary

Timeline

Tattoo Artist

The Beauty Club
11.2019 - Current

Shipping and Receiving Coordinator

DSP Warehouse
01.2017 - 11.2019

Shipping Receiver

Tory Burch
03.2016 - 12.2016

CEO

Plamixsa S.A
02.2007 - 11.2015

Manager of Business Development and Sales

Automovil Club De Chile
07.2003 - 01.2007

Assistant Director

ESPOL
03.1998 - 05.2003

Bachelor of Business Administration - Business Administration

Espol

High School Diploma -

28 De Mayo

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Gisela Gallardo