Troy D. Judy
Murrieta,CA
Summary
Entrepreneur with strong background in launching and scaling successful ventures. Skilled in strategic planning, business development, and financial management. Known for fostering team collaboration and consistently achieving high-impact results. Adept at adapting to changing market conditions and driving innovation.
Overview
26
26
years of professional experience
Work History
Founder
Total Asset Protection LLC
10.2018 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
- Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
Regional Account Manager
Eastman Chemical
12.2017 - 10.2018
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
- Mentored junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Communicated by phone, email and traveled for face to face contact for 200 accounts.
- Provided timely updates on account performance, potential risks, and opportunities to key stakeholders within the organization.
- Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
- Collaborated with technical and project management teams to ensure timely delivery of products and services, resulting in higher client satisfaction rates.
- Participated in ongoing professional development opportunities to stay current on industry trends, enhance product knowledge, and refine sales techniques.
- Regularly exceeded sales quotas through persistent follow-ups with prospects, detailed product knowledge demonstrations, and persuasive negotiations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Director of Sale and Operations
Dealer Source LTD
06.2015 - 08.2018
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Managed team of 6 sales representatives, providing guidance, coaching and support.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
- Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.
- Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
- Managed and motivated sales team to increase revenue 125% in 18 months.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Regional Manger
Rosen Electronics
01.2005 - 01.2015
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for 12 locations.
- Boosted brand growth by devising strategic network and marketing tactics.
- Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
- Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Technical Support Manager/National Training Manger
Rosen Electronics
01.2001 - 01.2005
- Tracked KPIs and created continuous improvement plans.
- Fostered an environment of continuous improvement through active solicitation of feedback from both customers and internal staff members.
- Enhanced customer satisfaction by addressing technical issues and providing timely resolutions.
- Collaborated with cross-functional teams to identify and resolve systemic product issues.
- Mentored junior support staff, fostering a culture of collaboration and learning within the team.
- Improved customer relationships through proactive communication and follow-ups on resolved issues.
- Led regular meetings with key stakeholders to discuss ongoing initiatives, challenges, and successes in the support department.
- Supported new product launches through seamless integration of new technologies into existing support frameworks.
Sales and Engineering Liaison
Rosen Electronics
01.1999 - 01.2001
- Bridge the gap between our customers and the company
- Keep track of projects status and track down task that need to get done
- Translate the needs of the customer with the capabilities and understanding of the engineering team to produce the best product and end user experience possible
- Working with our OEM customers to develop training material, installation techniques, processes and develop tools to meet the need to ensure the project success
Education
No Degree - Business Administration
Lane Community Collage
Eugene, OR01.1995
Multisport Letterman - VICA State Officer
Lebanon Union High School
01.1993
Skills
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Ethics and integrity
- Client engagement
- Visionary leadership
- Customer focus
- Growth mindset
- Market Knowledge
- Partnership building
- Revenue development
Hobbies and Interests
- Family Time
- Classic Cars
- Motorcycle Enthusiast
- Outdoor Adventures
- College Football
Profile
Strategic Account Manager, Driver/Analytic, To find a company that leads its industry with expertly engineered product and quality manufacturing, I measure success by providing the best experience for our customers. Foreseeing obstacles, overcoming objections, and delivering on promises.
Affiliations
- Vistage
Timeline
Founder
Total Asset Protection LLC
10.2018 - Current
Regional Account Manager
Eastman Chemical
12.2017 - 10.2018
Director of Sale and Operations
Dealer Source LTD
06.2015 - 08.2018
Regional Manger
Rosen Electronics
01.2005 - 01.2015
Technical Support Manager/National Training Manger
Rosen Electronics
01.2001 - 01.2005
Sales and Engineering Liaison
Rosen Electronics
01.1999 - 01.2001
No Degree - Business Administration
Lane Community Collage
Multisport Letterman - VICA State Officer
Lebanon Union High School
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