Dea Fejzo
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
1
1
year of professional experience
Work History
Volunteer
St. Petersburg Free Clinic
St. Petersburg, FL
08.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Provided support and companionship to patients in need of assistance.
- Reported patient requests, concerns, and other observations to staff.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Provided administrative support by filing documents, coordinating charts and answering phones.
- Assisted in organizing and scheduling patient visits to optimize patient flow.
Tutor
University Of South Florida
Tampa, FL
01.2023 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Taught students remotely using online video chat platform and other delivery channels.
- Conducted review sessions to help students prepare for tests.
Shadowing
Boston Medical Center One Boston Center Place
Boston, MA
05.2023 - 06.2023
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Tour different departments (e.g., emergency room, operating room, wards) to gain an overview of hospital functions.
- Shadow healthcare professionals such as a family doctors, during their daily activities.
- Witness the delivery of patient care, including administering medications, wound care, and other nursing procedures.
- Attend medical rounds with doctors to learn about patient cases, treatment plans, and decision-making processes.
- Observe patient interactions, medical procedures, and consultations.
- Documented observations and permanent records to record job specifics, challenges and requirements for end reporting.
- Observe how different healthcare professionals collaborate in patient care, including discussions during rounds.
- Familiarize yourself with hospital protocols for emergencies, code situations, and infection control.
- Took extensive notes to document lessons and further solidify learning objectives.
Education
Bachelor of Science - Biology
University of South Florida
12.2024
Skills
- Verbal and Written Communication
- Document Management
- Public Speaking
- Clerical Support
- Team Collaboration
- Telephone Etiquette
- Obtaining Referrals
- Phone Inquiries
- Filing
- Documentation
Timeline
Volunteer
St. Petersburg Free Clinic
08.2023 - Current
Shadowing
Boston Medical Center One Boston Center Place
05.2023 - 06.2023
Tutor
University Of South Florida
01.2023 - Current
Bachelor of Science - Biology
University of South Florida
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