Deacon Colarusso
Baltimore,MD
Summary
Long term hospitality professional continuing to seek opportunities for grown and learning.
Overview
16
16
years of professional experience
Work History
Assistant Director of Food and Beverage
Four Seasons Hotel
Baltimore, MD
08.2023 - Current
- Provided leadership support to department managers, supervisors, chefs and other personnel.
- Analyzed reports from point-of-sale systems to identify trends in sales volume or customer preferences.
- Monitored staff performance, providing feedback and guidance as necessary to ensure optimal service delivery.
- Worked collaboratively with other departments such as catering or housekeeping to coordinate services for guests.
- Supervised special events such as banquets or private parties ensuring proper setup and execution of event services.
- Reviewed financial statements regularly to monitor progress towards achieving goals set forth in annual operating plan.
Director of Catering and Conference Services
Four Seasons Hotel
Liberia, Costa Rica
08.2019 - 07.2023
- Collaborated with other departments such as sales or marketing teams when necessary.
- Coached staff on strategies to enhance performance and improve customer relations.
- Worked closely with chefs and cooks in order to create unique culinary experiences for guests.
- Managed all aspects of day-to-day operations including scheduling, ordering supplies, overseeing staff and resolving customer complaints.
- Developed and implemented catering policies, procedures, menus and pricing structures.
- Provided leadership through coaching, mentoring, motivating and developing team members.
- Managed financial aspects of catering operations, including budgeting, invoicing, and expense tracking.
- Facilitated smooth and successful communication between client, hotel departments and external resources to meet expectations for exceptional guest experiences.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
Director of Banquets
Four Seasons Hotels and Resorts
Liberia, Costa Rica
10.2018 - 08.2019
Director of Banquets
Mandarin Oriental Hotel Group
Washington, DC
12.2012 - 09.2018
Director of Banquets
W HOTEL, Starwood Hotels and Resorts
Washington, DC
05.2009 - 08.2012
Education
Associate of Arts - Culinary Arts
Culinary Institute of America
Hyde Park, NY05-2001
Skills
- Detail-oriented
- Onsite execution
- Logistics management
- Client service
Timeline
Assistant Director of Food and Beverage
Four Seasons Hotel
08.2023 - Current
Director of Catering and Conference Services
Four Seasons Hotel
08.2019 - 07.2023
Director of Banquets
Four Seasons Hotels and Resorts
10.2018 - 08.2019
Director of Banquets
Mandarin Oriental Hotel Group
12.2012 - 09.2018
Director of Banquets
W HOTEL, Starwood Hotels and Resorts
05.2009 - 08.2012
Associate of Arts - Culinary Arts
Culinary Institute of America
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