Deacon Macdonald
Mechanicsville,VA
Summary
Driven professional with a proven track record at Sweet Frog, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in customer interaction and inventory management, demonstrated ability to streamline processes and maintain high cleanliness standards. Excels in time management and relationship building, ensuring operational excellence and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Kings Dominion SweetFrog Associate
Sweet Frog
07.2023 - 09.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Kept the store clean and orderly while restocking food supplies and checking out customers.
Dishwasher
Marty's Grill
06.2022 - 08.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Education
No Degree - Highschool Diploma
Hanover High School
Mechanicsville, VA06.2025
Skills
- Customer Service
- Time Management
- Attention to Detail
- Customer interaction
- Decision-Making
- Relationship Building
- Complex Problem-Solving
- Courteous and Professional
Timeline
Kings Dominion SweetFrog Associate
Sweet Frog
07.2023 - 09.2023
Dishwasher
Marty's Grill
06.2022 - 08.2022
No Degree - Highschool Diploma
Hanover High School