Deadree Flores

Identified and mitigated fraud risks, implementing strategies to minimize potential losses.
Reviewed high-risk transactions flagged by detection systems to evaluate fraudulent activities.
Conducted detailed analysis using KYC documentation and external databases to support investigations.
Executed time-sensitive payment investigations, ensuring compliance with regulatory deadlines.
Suggested and implemented workflow enhancements to increase departmental efficiency.
Coordinated with clients and internal teams to validate transactions through phone and email.
Prepared detailed reports to support decision-making and escalations of cases.
Escalated high-priority cases to the Security team for further investigation and fund recovery.

Managed diverse portfolio of fraud investigations across credit card and home lending sectors.
Collaborated with Legal, Compliance, and Risk teams to resolve escalated fraud cases.
Conducted comprehensive reviews of financial profiles and transactions to assess fraud risks.
Ensured adherence to regulatory guidelines, preparing Suspicious Activity Reports under AML/BSA.
Maintained detailed records for high-risk customers, reporting suspicious activities per AML/KYC protocols.
Demonstrated expertise in compliance with AML/BSA regulations and OFAC requirements.
Analyzed data to identify fraud trends, recommending compliance solutions to mitigate risks.
Identified and managed fraud risks in credit card and lending activities, implementing adequate controls.