Summary
Overview
Work History
Education
Skills
Timeline
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Deadrick Gillespie

Tulsa

Summary

Dynamic General Manager at Piedmont Airlines with extensive experience in leadership and team development, complemented by strong financial analysis expertise. Proven ability to enhance operational efficiency and elevate employee performance while ensuring regulatory compliance. Recognized for exceptional conflict resolution and communication skills, leading to substantial improvements in workplace dynamics and team member satisfaction.

Overview

39
39
years of professional experience

Work History

General Manager

Piedmont Airlines
Tulsa
10.2023 - 02.2025
  • Guided management and supervisory staff to promote smooth operations.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Administered employee discipline through verbal and written warnings.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Supervised employees through planning, assignments, and direction.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Shift Manager

Piedmont Airlines
Tulsa
09.2021 - 10.2023
  • Resolved conflicts between employees or customers in a professional manner.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Resolved conflicts between staff members in a professional manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Maintained cleanliness and organization of work area.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Helped employees accomplish tasks during peak periods.

Airport Operations Agent

Piedmont Airlines
Tulsa
09.2017 - 10.2023
  • Facilitated communication between pilots and ground personnel during takeoffs and landings.
  • Inspected aircraft cabins for cleanliness prior to departure of flights.
  • Maintained operations compliance with FAA, TSA and airport regulations.
  • Monitored aircraft with radar, computer equipment or visual references.
  • Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
  • Helped customers with special needs to board and disembark from aircraft.
  • Handled aircraft loading and unloading activities, such as baggage handling, cargo transfers.

Distribution Manager

Tulsa World Newspaper
Tulsa
03.2009 - 09.2017
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
  • Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
  • Improved delivery times with strategic route planning and reallocation of resources.
  • Led a team of distribution staff, fostering a positive work environment, and promoting professional growth.

Division Sales Manager

Detroit Newspapers
Detroit
08.1995 - 02.2009
  • Developed strong relationships with key clients to enhance customer satisfaction, and drive revenue growth.
  • Resolved escalated client issues promptly, maintaining positive working relationships with customers, and boosting retention rates.
  • Built relationships with customers and the community to establish long-term business growth.

Military Police Officer

United States Air Force
Washington
05.1986 - 06.1995
  • Enforced military laws and regulations, including the Uniform Code of Military Justice (UCMJ).
  • Enforced applicable laws, regulations, policies, procedures, and orders in accordance with the Uniform Code of Military Justice.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Conducted regular patrols on military bases to ensure the safety and security of personnel and assets.
  • Performed inspections of work areas to ensure safety standards are met and maintained.
  • Supervised military police activities including patrol operations, traffic control points, and special events.
  • Conducted random checks of personnel identification cards for security purposes.
  • Maintained weapons qualifications through regular firearms training exercises.
  • Obtained top secret security clearance for work involving the President of the United States of America. (Ceremonial Guardsman)

Education

High School Diploma -

McLain High School
Tulsa, OK
05-1985

Skills

  • Employee training
  • Financial analysis
  • Regulatory compliance
  • Conflict resolution
  • Staff scheduling
  • Performance evaluation
  • Communication skills
  • Administrative skills
  • Motivation
  • Leadership and team building

Timeline

General Manager

Piedmont Airlines
10.2023 - 02.2025

Shift Manager

Piedmont Airlines
09.2021 - 10.2023

Airport Operations Agent

Piedmont Airlines
09.2017 - 10.2023

Distribution Manager

Tulsa World Newspaper
03.2009 - 09.2017

Division Sales Manager

Detroit Newspapers
08.1995 - 02.2009

Military Police Officer

United States Air Force
05.1986 - 06.1995

High School Diploma -

McLain High School

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Deadrick Gillespie