Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Intern

Deah Wilson

Greenville,NC

Summary

Hardworking Inventory Specialist bringing 10 years of retail experience. Organized and dependable candidate successful at managing multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills.

Overview

14
14
years of professional experience

Work History

Senior Inventory Specialist

RGIS LLC
02.2015 - Current
  • Works directly with client management to build trust and security within capabilities to give accurate audit
  • Counted all physical inventory and generated department audit reports
  • Conferred with managers to revise plans and achieve demanding targets
  • Oversaw training of new employees
  • Gauged production progress to inform leaders of performance concerns
  • Addressed customer complaints and requests by resolution or escalation
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Completed physical inventory counts each month.

Front of House Wait Staff Member

Martins Caterers
10.2014 - 04.2019
  • Performed opening, closing and shift change duties accurately to keep restaurant working smoothly and ready to meet all customer needs
  • Handled 2-12 tables with parties up to 1,200 guests
  • Applied communication and problem-solving skills to resolve customer complaints and promote brand loyalty
  • Collected payments from customers and gave change, printed receipts with accuracy and speed
  • Displayed enthusiasm and promoted memorable service to customers, which resulted in increased walk- in business by 10%
  • Designed plans to increase wait staff efficiency by collaborating with management to identify and rectify areas for improvement
  • Oversaw and participated in event set up and take down
  • Trained new employees before, during, and after events
  • Worked directly with bridal parties and even coordinating.

Cash Logistics Processor

Garda World Cash Logistics
05.2013 - 06.2014
  • Counted, verified and reported currency inventory daily.
  • Completed data entry for currency transactions.
  • Processed, verified and reconciled inbound and outbound currency transactions.
  • Prepared outbound currency orders and replenishments.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Investigated financial inconsistencies to solve discrepancies and reported to manager.

Cashier/Customer Service Representative

Walmart
10.2011 - 11.2012
  • Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Investigated customer concerns to resolve problems and maintain loyalty
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Counted cash in register drawer to balance register at beginning and end of shift
  • Helped customers locate desired merchandise and promoted other options by using strong interpersonal and upselling abilities.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Secretary/Bookkeeper

Title Debt Relief
06.2010 - 08.2011
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Inputted claims data into Microsoft excel system and updated customer contacts, files and contract information to keep records current
  • Increased office efficiency by modernizing document organization systems
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Education

High School Diploma -

Milford Mill Academy
Baltimore, MD
2010

Skills

  • Customer Care
  • Customer Service
  • Inventory Control
  • Inventory Management
  • Bookkeeping
  • Data entry
  • Upselling
  • Systems and software programs

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Senior Inventory Specialist

RGIS LLC
02.2015 - Current

Front of House Wait Staff Member

Martins Caterers
10.2014 - 04.2019

Cash Logistics Processor

Garda World Cash Logistics
05.2013 - 06.2014

Cashier/Customer Service Representative

Walmart
10.2011 - 11.2012

Secretary/Bookkeeper

Title Debt Relief
06.2010 - 08.2011

High School Diploma -

Milford Mill Academy

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Deah Wilson