DeAisha Rockford-Hinkle
Daves Hot Chicken
Amsterdam,NY
3
years of professional experience
Dynamic and results-driven professional with extensive experience at Daves Hot Chicken, excelling in customer service and problem-solving. Proven ability to enhance sales through effective communication and teamwork while maintaining high standards of cleanliness and organization. Skilled in POS systems and adept at managing multiple tasks in fast-paced environments.
Work History
Cashier/Cook
6 Months- Processed customer transactions accurately using POS system and handled cash, card, and return procedures.
- Greeted customers and provided fast support locating party supplies, decorations, and seasonal merchandise.
- Stocked shelves, organized inventory, and maintained clean, orderly sales floor displays.
- Balanced register drawer and resolved simple pricing or payment discrepancies with accuracy.
- Prepared food items according to safety and quality standards while maintaining clean work surfaces.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Supported team operations by completing opening, closing, and cleanup tasks efficiently.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prepared and served various food items in fast-paced Type environment.
Cashier
5 Months- Recommended add-on merchandise and promotions to support sales at checkout.
- Assisted with gift wrap, balloons, and seasonal merchandise support during busy store periods.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
11 Months- Processed customer transactions accurately using POS system and verified cash, card, and digital payments.
- Provided friendly customer service while answering product questions and directing shoppers to party supplies.
- Balanced register drawer and resolved payment discrepancies to maintain checkout accuracy.
- Handled returns, exchanges, and price adjustments following store procedures.
- Maintained organized checkout area and stocked nearby impulse items for smooth customer flow.
- Collaborated with team members to complete front-end tasks and keep register operations efficient.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Cleaning and organization
Time management
Multitasking and organization
Problem-solving abilities
Cleaning and sanitization
Works Well Under Pressure
Excellent communication
Team collaboration
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Timeline
Cashier/Cook
Daves Hot Chicken
04.2026 - CurrentRead More
Cashier
Arby’s
04.2025 - 09.2025Read More
Cashier
Party City
02.2024 - 01.2025Read More
Amsterdam High School
High School Diploma
Read More