Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deajanae Tye

In-Home Health Care Aide
Denver,CO

Summary

Reliable employee that's enthusiastic in pursuing any opportunity that adds immediate value and growth to myself and a growing team. Inspired and eager to help others. Always driven to apply an unfailing work ethic to meet these objectives. Caring and dedicated offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation with strong knowledge of emotional, physical, and social support strategies as a current student majoring in HealthCare Management Specialized in Gerontology . An extremely dedicated professional with history of meeting company goals while utilizing consistent and organized practices. Also skilled at working under pressure and also adapting to new situations and challenges that'll best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

In Home Caregiver

Private Individual
Denver, CO
05.2021 - Current
  • Perform skills such as dressing, styling/washing hair, as well as feeding needs and helping overcome and adapt to mobility restrictions.
  • Assist patients with handling daily chores and up to 3 errands by transportation including appointments, cleaning personal spaces and purchasing supplies.
  • Provide patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Coordinate daily medicine schedules and administer to help clients address symptoms and enhance quality of life.
  • Cook tasty, nourishing meals for patients to promote better nutrition.
  • Monitor progress and document patient health status changes to keep the care team updated.
  • Keep a close eye on behavior and emotional responses of clients and address concerns to protect each person from harm.
  • Established relationships to offer support for client mental and emotional needs which increased physical outcomes and overall happiness.

Call Center Customer Service Representative

MAXIMUS
Denver, CO
06.2020 - 02.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Resolved concerns with products or services to help them with reactivation or explaining in detail their loss of insurance.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Server Captain

Chic-Fil-A
Denver, CO
01.2020 - 04.2020
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Cultivated warm relationships with regular customers at the Denver International Airport
  • Displayed enthusiasm and promoted excellent service to customers, successfully resulting in faster order times.
  • Constant and consistently taking orders and handing out food.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

In-Home Caregiver

Visiting Angels Home Care
Denver, CO
12.2018 - 12.2019
  • Assisted 3 patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
  • Traveled to 3 different patients' homes to complete healthcare services and promote continuity of care
  • Provided a comfortable, healthy environment for all 3 patients to stay having a positive outlook on life and better state of mind, improving overall wellness
  • Completed entries in log books, journals and care plans to accurately document and report patient progress for all 3 patients daily
  • Cooked meals and assisted all 3 patients daily with eating tasks to support healthy nutrition
  • Supported daily hygiene needs for all 3 patients daily by assisting with bathing, dressing, dental care, and personal grooming
  • Provided compassionate and patient-focused care to cultivate well-being

Restaurant Hostess

Bubba's 33
Aurora, CO
03.2018 - 11.2018
  • Answered customer questions about hours, seating and menu information
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times and specific menu items including prices
  • Collected information from arriving customers to seat groups or place them on waitlist, as well as watching dining area staff to evaluate server loads and calculate accurate wait times
  • Monitored front entrance for new guests while assisting servers by delivering drink orders
  • Trained and closely monitored new employees by showing them how to properly and effectively host

Education

Bachelors - Healthcare Management Specialized in Gerontology

American InterContinental University
Schaumburg, IL
04.2024

Skills

  • Patient and Compassionate Companionship and Emotional Support
  • Client Relationship and Rapport & Developing Client Trust
  • Patient Progress Documentation
  • Care Plan Management
  • Meal Planning and Preparation
  • Bathing and Dressing Support
  • Household Chores
  • Bed Making and Changing
  • Grocery Shopping and Storage
  • Elder Care and Personal Care Assistance

Timeline

In Home Caregiver

Private Individual
05.2021 - Current

Call Center Customer Service Representative

MAXIMUS
06.2020 - 02.2021

Server Captain

Chic-Fil-A
01.2020 - 04.2020

In-Home Caregiver

Visiting Angels Home Care
12.2018 - 12.2019

Restaurant Hostess

Bubba's 33
03.2018 - 11.2018

Bachelors - Healthcare Management Specialized in Gerontology

American InterContinental University

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Deajanae TyeIn-Home Health Care Aide