Deajonay Brooks
Maricopa,AZ
Summary
Compassionate and resilient Behavioral Health Technician with experience at Aya Healthcare, skilled in crisis intervention and active listening. Successfully de-escalated high-stress situations, enhancing patient safety and engagement. Proven ability to document patient progress meticulously, ensuring effective treatment adjustments and fostering trust-based relationships with clients.
Overview
8
8
years of professional experience
Work History
Behavioral Health Technician
Aya Healthcare
04.2022 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Behavioral Health Specialist
Connections Health Solutions
12.2021 - Current
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques (and ABA training) to address negative thought patterns and promote healthier thinking habits among clients.
- Uses EMR to document patient information, progress notes.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
Behavioral Health Technician
Community Bridges Inc CPEC
04.2017 - 12.2021
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Education
No Degree - Patient Care Technician
Brookline College
Tempe, AZ10-2015
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Patient observation
- Multicultural competence
- Rounds management
- Substance abuse experience
- Crisis intervention
Timeline
Behavioral Health Technician
Aya Healthcare
04.2022 - Current
Behavioral Health Specialist
Connections Health Solutions
12.2021 - Current
Behavioral Health Technician
Community Bridges Inc CPEC
04.2017 - 12.2021
No Degree - Patient Care Technician
Brookline College
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