Dealsia Nicolas
Greensboro,North Carolina
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 2 years of experience providing quality administrative support to clients.
Overview
8
8
years of professional experience
Work History
Virtual Assistant
Conduit Global Call Center
Greensboro, NC
10.2020 - 08.2022
- Completed administrative tasks by performing business correspondence, transcription and data entry.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Conferred with customers by telephone, chat or email to provide information about Conduits services.
- Executed travel arrangements by researching and booking flights and accommodations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Analyzed and compiled data to prepare comprehensive reports for management.
Retail Associate
Burlington Coat Factory Department Store
East Point, GA
02.2014 - 04.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
William Floyd High School
Mastic Beach, NY12.2013
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Analytical and Critical Thinking
- Excellent Communication
- Written Communication
Timeline
Virtual Assistant
Conduit Global Call Center
10.2020 - 08.2022
Retail Associate
Burlington Coat Factory Department Store
02.2014 - 04.2020
High School Diploma -
William Floyd High School
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