Dean Burleson
Westminster,CO
Summary
Dynamic and customer-focused professional with a proven track record at Safelite AutoGlass Coeur D, excelling in warehouse operations and team leadership. Skilled in schedule management and effective communication, I consistently enhanced workflow efficiency and maintained high safety standards, ensuring timely order fulfillment and a clean, organized environment.
Overview
13
13
years of professional experience
Work History
Rideshare Driver
Uber/Lyft/Doordash
05.2020 - 06.2025
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Adhered to all safety regulations and traffic laws while driving.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
Warehouse Lead
Safelite AutoGlass Coeur D
06.2012 - 03.2020
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Used hand-held scanners and physical logs to accurately track item movements.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Maintained top performance standards while working in hot warehouse environment.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Education
Little Rock Central High
Little Rock, AR05.2002
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Vehicle maintenance
- Passenger transportation
- Customer engagement
- Safe driving
- Cleanliness
- Route planning
- Time management
- Clean driving record
- Defensive driving
- Vehicle inspection
- Fuel efficiency
- Map reading
- Tech-savviness
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Safety awareness
- Patience and tact
- Stress management
- Directional sense
- Communication
- Traffic law knowledge
- Customer feedback management
- Packaging and labeling
- Attention to detail
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Order picking
- Shipping and receiving
- Warehouse safety
- Order picking and processing
- Order fulfillment
- Heavy lifting
- Warehouse operations
- Loading and unloading
- Warehouse organization
- Workplace cleanliness
- Warehouse environment safety
- Data entry
- Inventory organization
- Material handling
- Inventory counting
- Quality control
- Pallet jacking
- Assembly and production
- Product verification
- Warehouse management systems
- Forklift operations
- Materials handling and transport
- Equipment operation
- Freight labeling
- Merchandise staging
- Purchase order verification
- Excellent driving record
- Cycle counting
- Trash collection
- Route deliveries
- Inventory control
- Load handling
- Basic math
- Inventory transport
- Stock control
- Damage control
- Barcode scanning
- Picking and packing
- Self-motivated and disciplined
- Sorting and labeling
- Clear communication
- Punctual and dependable
- Cleaning and organizing
- Receiving and processing shipments
- Microsoft Excel
- Pallet jacks
- Material loading and unloading
- Inventory tracking
- Stacking and staging
- Storage organization
- Forklift operation
Accomplishments
Won 2013 Top Warehouse in the region at Safelite Autoglass
Timeline
Rideshare Driver
Uber/Lyft/Doordash
05.2020 - 06.2025
Warehouse Lead
Safelite AutoGlass Coeur D
06.2012 - 03.2020
Little Rock Central High
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