Dean Catlett
Louisville,KY
Summary
Highly productive and efficient Solutions Analyst with expertise in data analysis, process optimization, and project management. Adept at streamlining operations and enhancing systems functionality. Known for problem-solving, communication, and teamwork skills that contribute to successful project outcomes and strategic decision-making processes.
Overview
12
12
years of professional experience
Work History
Data Solutions Analyst 1
Health Equity Inc.
Louisville , KY
08.2019 - Current
- Managed and modified spending account participant and plan data using SQL queries and scripts to effectively resolve cases in the client database.
- Work closely with cross-functional teams, including Relationship/Service Delivery Managers, Developers, and Financial Operations colleagues, to identify and solve problems concerning file, member data, and plan issues.
- Conduct analysis on work-related processes and determine areas for enhancement.
Data Integration Analyst
WageWorks, Inc
Louisville, KY
11.2016 - 08.2019
- Developed and enhanced file specifications for new and existing spending account clients.
- Facilitated smooth plan year transition by effectively managing client file processes in preparation for open enrollment season.
- Worked closely with clients, vendors, and internal colleagues to implement streamlined incoming file processes for new accounts.
- Set up, edited, and updated plan data for multiple clients in the user database.
Data Manager - Files
ADP
Louisvile , KY
04.2012 - 11.2016
- Ensured the precision and integrity of incoming spending account files through effective collaboration with internal and external account managers.
- Performed ongoing quality assurance checks to maintain the accuracy and integrity of participant, demographic, and plan data on incoming spending account files for multiple clients.
- Maintained efficient file movement processes through collaboration with the file transfer process Team.
Education
Bachelor of Science - Business And Economics. Minor in Politcal Science.
Georgetown College
Georgetown, KY05-1983
Skills
- Knowledge and experience with SQL scripts and queries
- Researching and resolving cases
- File Implementation and maintenance
- Developing process improvements and documentation
- Working effectively with various internal and external partners
- Customer Service
- Project Management
- File specification requirement gathering and write up
- Quality Assurance Testing
- Database Plan Set up
- Open enrollment file coordination
- Writing Salesforce and Servicenow tickets
- Using Microsoft products (Excel spreadsheets, Word, Access)
- Editing data with Notepad
Timeline
Data Solutions Analyst 1
Health Equity Inc.
08.2019 - Current
Data Integration Analyst
WageWorks, Inc
11.2016 - 08.2019
Data Manager - Files
ADP
04.2012 - 11.2016
Bachelor of Science - Business And Economics. Minor in Politcal Science.
Georgetown College
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