Dean Ciampa
Wilmington,MA
Summary
Dynamic and dedicated professional with a strong background in retail at McKinnon's SuperMarket. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in team collaboration and consistently training new staff to uphold high service standards. Experienced in networking and working with a variety of companies to organize a larger event. Committed to fostering positive customer relations and ensuring an excellent customer experience.
Overview
1
1
year of professional experience
Work History
Cashier, Stocker, Bagger
McKinnon's SuperMarket
07.2024 - Current
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Managed cash drawer, balancing receipts and maintaining accuracy throughout shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
BBA - Marketing And Management
University of Massachusetts Lowell
Lowell, MA05-2029
High School Diploma -
Wilmington High School
Wilmington, MA06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Customer relations
Timeline
Cashier, Stocker, Bagger
McKinnon's SuperMarket
07.2024 - Current
BBA - Marketing And Management
University of Massachusetts Lowell
High School Diploma -
Wilmington High School