Job Search Status
Open to workDesired start date: Immediately
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteLocation: Spring, TX, US
Open to relocation: No
Open To Work
Dean Coder
Spring,TX
Work Preference
Summary
Ready to excel with over 15 yrs in customer and guest services. Effective in communication, adaptability, and reliability in fast or slow paced environments. Capable of managing operations, coordinating with team members, and delivering results that enhance customer and guest relations. Dedicated 100 percent with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
6
6
Certifications
Work History
Front Desk Agent/Breakfast Attendant/Night Auditor
LaQuinta Inn & Suites By Wyndham
02.2022 - 03.2025
- Front Desk Agent: Handles guest check-ins and check-outs, greets guests, and ensures all billing is accurate. They also manage reservations and coordinate maintenance requests.
- Breakfast Attendant: Prepares and serves breakfast, ensuring a pleasant dining experience for guests. They may also assist with room service and other guest needs.
- Night Auditor: Verifies daily receipts, reconciles accounts, and prepares financial reports. They also handle guest inquiries and ensure all transactions are accurate.
- These roles require strong communication skills, attention to detail, and the ability to work independently.
- Addressing guest inquiries and resolving issues promptly.
- Ensured efficient check-in and check-out processes.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Donut Maker
Southern Maid Donuts
09.2021 - 02.2022
- Mixing Heating and Frying according to work orders.
- Cutting and Glazing: Equipment Maintenance: Maintains the equipment that mixes, cuts, and fries doughnuts, ensuring it is running in top shape and fixing any issues that may arise.
- Quality Control: Keeps an eye on how the doughnuts are looking Minimizes waste, documents production specs and readings, and restocks as needed.
- Lift up to 50 pounds, work in a fast-paced environment, and have strong customer service skills.
- Ensured consistent product quality by following established recipes and procedures.
Lead Agent/Ramp Agent Supervisor
Menzies Aviation
08.2001 - 10.2019
- Loading and Unloading: Ramp agents are tasked with loading and unloading baggage, cargo, and mail onto and off of aircraft. This process must be done efficiently and safely to ensure timely departures.
- Aircraft Marshalling: They guide aircraft to and from gates, using hand signals and radios to communicate with pilots and ground control, ensuring safe parking and departure.
- Ground Support Operations: Ramp agents operate ground handling equipment such as tugs, belt loaders, and forklifts to assist in the loading and unloading process.
- Safety Compliance: Adhering to safety protocols and regulations is crucial. Ramp agents must ensure that all operations are conducted safely and efficiently, including performing safety checks on the aircraft.
Education
High School Diploma -
Kingwood High School
Kingwood, TXSkills
- Customer Service and Relations
- Effective Time Management
- Efficient Work Pace
- Workplace Cleanliness
- Problem Solving
- Safety Procedures Compliance
- Team Leadership
- Dependable and Responsible
- Corporate and Company Policies
- Willing To Learn
Certification
- Texas Food Safety Manager Certification Examination
- Strengthening Relationships
- Customer Transactions Payments and Billing
- Cashiering Fundamentals
- Night Audit
- Opera Cloud
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