Dean Colton
Canal Winchester
Summary
Efficient and experienced Retail Manager with 11 years of experience in team leadership, project management, and customer service. Proven skills in order fulfillment, inventory management, and forklift operation. Strong background in retail sales and management, with a focus on driving sales and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead
Ryder
10.2024 - Current
- Leading Team to ensure all parcel picks for UPS and FedEx are efficiently and correctly picked
- Assigning tasks to team to complete throughout the day
- Following up and providing assistance to others in Outbound
- Communication between carriers ensuring loads are picked up
- Troubleshooting issues that may arise to ensure that shipments go out correctly
- Communicating through proper channels for issues that cannot be corrected onsite
- Reporting daily, weekly and monthly metrics
Material Handler/Machine Operator
ProLogistix
07.2024 - 10.2024
- Industrial equipment operator at Ryder Stanley Black and Decker, replenishments, Picking and Put aways
Order pick up and delivery Manager
Menards
06.2020 - 06.2024
- Oversee all operations of department
- Ensure all customers are loaded with their orders in timely manner
- Communicate with hauler and customers for deliveries
- Assist haulers with routing deliveries for the day
- Make sure all orders that are purchased online are pulled for customers to pick up
- Solve all e-commerce issues
- Assist other stores with e-commerce orders they can't fulfill
- Delegate tasks to team members
- Assist other stores with orders that they can't fill
- Acting General Manager on closing shifts
- During my time in this position my department was top 20 in deliveries and top 40 in online sales in the company
- I always ensured I was approachable for my team and made sure our customers felt comfortable and welcome
Order pick up and delivery assistant manager
Menard's Store
05.2019 - 06.2020
- Assist with department operations, delegate tasks to team members
- Help plan and lead monthly department meetings
- Ensure all team members are properly trained
- Load customers with orders that were pre purchased
Project Coordinator
Menards
08.2018 - 05.2019
- Communicate between Contractors overseeing store remodel
- Work with corporate to get materials that are needed
- Problem solving
- Management
Assistant Millwork Manager
Menards
03.2017 - 08.2018
Assistant Receiving/Yard Manager
Menards
02.2016 - 03.2017
- Assist with department operations, unload trucks in timely manner
- Train team members
- Responsible for all forklift training
Full time forklift operator
Menards
04.2013 - 02.2016
- Problem solving, vendor relations, truck driver relations, freight break down, and team training
Education
High school diploma -
Miamisburg High School
Miamisburg, OH05.2009
Skills
- Merchandising
- Project Management
- Problem solving
- Time management
- Hospitality
- Shipping
- Store management
- Forklift
- Computer skills
- Assistant manager experience
- Team Lead
- Management
- Leadership
- Training & Development
- Planograms
- Inventory Control
- Supervising experience
- Retail management
- Project Coordination
- Order Fulfillment
- Retail sales
- Communication skills
- Order Management System
- Materials Handling
- Sales Management
- Customer Service
- Freight Experience
- Interviewing
- Team Management
- Forklift Operator
- Inventory Management
- Receiving
- Sales
- Problem Resolution
- Basic math
- Picking Packing
- Order Picking
Certification
Driver's License
Additional Information
Completed Menards Leadership Initiative program which consists of training to become an Assistant General Manager.
Awards
- A2 rating for 1st Assistant Order pick up manager, 02/01/21, Was rated by my peers and team members 2nd highest in my company for my position at the time for 2020.
- Team Member of the Month, 05/01/15
- Team Member of the Month, 03/01/15
Accomplishments
2015- Set up and trained Warren,Ohio Menards.
2015- Set up and trained Loveland,Ohio Menards.
2019- Set up and trained New Philadelphia Menards.
2020- Set up and trained Fairborn,Ohio Menards.
2024- Traveled to the new Richmond, Kentucky Menards and trained their managers
Timeline
Team Lead
Ryder
10.2024 - Current
Material Handler/Machine Operator
ProLogistix
07.2024 - 10.2024
Order pick up and delivery Manager
Menards
06.2020 - 06.2024
Order pick up and delivery assistant manager
Menard's Store
05.2019 - 06.2020
Project Coordinator
Menards
08.2018 - 05.2019
Assistant Millwork Manager
Menards
03.2017 - 08.2018
Assistant Receiving/Yard Manager
Menards
02.2016 - 03.2017
Full time forklift operator
Menards
04.2013 - 02.2016
High school diploma -
Miamisburg High School
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