DEAN DIFFENBAUGH
Fredericksburg,VA
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Detail-oriented General Laborer learns new things and past experience in construction. Diligent in performing cleaning, transporting materials and maintaining equipment. Consistent in on-time arrival and full-day work. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. Dependable laborer skilled in using hand and power tools in construction environments. Collaborates well with other team members and willing to help in any capacity to complete jobs. Focused Construction professional with strong command of industry-specific tools and equipment. Excellent history of supporting commercial and residential builds with zero incident safety record. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level laborer position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
12
12
years of professional experience
Work History
General Laborer
Aerotek
08.2023 - Current
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Completed tasks efficiently for timely project completion within set deadlines.
- Increased productivity with effective communication and collaboration among team members.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Provided support to skilled trades workers, enabling them to focus on specialized tasks for optimal results.
- Maximized resource utilization by maintaining tools and equipment in proper working order through regular maintenance checks.
- Supported project managers by providing accurate information regarding task completion status, ensuring smooth workflow coordination between teams.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Participated actively in regular safety meetings to stay informed about current rules and best practices for accident prevention on the job site.
- Assisted in the assembly of temporary structures, such as barricades and fencing, to establish secure work zones for team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Worked alongside staff to discuss and implement best practices and exceed team objectives.
- Followed written instructions to construct various types of equipment.
- Provided maintenance for construction equipment.
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Prepared job sites by removing debris and setting up materials and tools.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Inspected tools and equipment to maintain safety and efficiency.
- Installed drywall, siding and other structural components.
Optician
Vision Health Center
08.2019 - 08.2023
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences
- Investigated and resolved customer complaints and adjusted and repaired customer eyeglasses
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction
- Sold and recommended eyeglass products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyeglass availability
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments
- Recommended specific lenses, coatings and frames to suit individual client needs.
Owner/Operator
Sterling Optical
11.2017 - 08.2019
- Set pricing structures according to market analytics and emerging trends
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables
- Led startup and creation of operational procedures and workflow planning
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin
- Enhanced operational performance by developing effective business strategies, systems and procedures
- Employed and managed vendors by negotiating deliverables, cost and expected quality
- Managed sales presentations to promote product and brand benefits
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Hired and trained new department managers to increase team oversight and productivity.
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Exceeded revenue targets through effective marketing strategies and expanding product offerings.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Implemented cost-saving measures by renegotiating vendor contracts and reducing overhead expenses.
- Diversified business portfolio through strategic partnerships, acquisitions, and joint ventures.
- Ensured regulatory compliance by staying informed on industry standards and maintaining accurate documentation for audits.
- Developed long-term growth plans by conducting market research and identifying emerging trends in the industry.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Optimized inventory management systems to reduce waste, improve stock turnover rate, and minimize out-of-stock occurrences.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
- Delivered consistent profitability with meticulous expense tracking and prudent financial decision-making practices.
- Spearheaded innovative product development processes to maintain competitive edge in the marketplace while meeting consumer demands/preferences efficiently.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Evaluated business risks regularly to develop appropriate mitigation strategies aimed at minimizing potential negative impacts on the organization''s success/growth trajectory.
- Expanded market reach by developing e-commerce capabilities and leveraging digital marketing tools to target new audiences.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Monitored staff performance, providing final-say assessment over inquiries.
- Employed prompt decision-making and in-depth research to resolve issues.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Conducted audit inspections and independent checks to verify parts and materials.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Mitigated business risks by working closely with staff members and assessing performance.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Raised property accuracy and accountability by creating new automated tracking method.
Manager
Sterlingoptical
02.2012 - 12.2017
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
- Trained employees on additional job positions to maintain coverage of roles
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Exercised good judgment and decision-making in escalating concerns and resolving issues
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Some College (No Degree) in Opticianry -
Massanutten
Richmond, VA06.2016
High School Diploma -
Gar-Field High School
Woodbridge, VA06.1985
Skills
- Equipment Management
- Construction Support
- Tool and Equipment Maintenance
- General Tool Knowledge
- Quality Control
- Door Installation
- Problem-Solving
- Hand and Power Tools
- Forklift Operation
- Equipment Maintenance
- Roofing Installation
- Hand Tools Operation
- Truck Loading and Unloading
- Safety Awareness
- Time Management
- Machinery Maintenance
Timeline
General Laborer
Aerotek
08.2023 - Current
Optician
Vision Health Center
08.2019 - 08.2023
Owner/Operator
Sterling Optical
11.2017 - 08.2019
Manager
Sterlingoptical
02.2012 - 12.2017
Some College (No Degree) in Opticianry -
Massanutten
High School Diploma -
Gar-Field High School