Dean Ditchfield
NJ
Summary
Dynamic and results-driven executive with a proven track record in strategic planning, organizational leadership, and operational excellence. Successfully led East Coast Auto Group to achieve over $30 million in annual sales revenue, establishing it as one of Union County, NJ’s largest independent pre-owned vehicle dealerships. Recognized for enhancing performance, driving customer satisfaction, and building high-performing, diverse teams. Skilled in fostering innovation, forming strategic partnerships, and spearheading market expansion initiatives to achieve sustained company growth. A collaborative leader dedicated to exceeding organizational goals through vision, strategy, and execution.
Overview
13
13
years of professional experience
Work History
President
EAST COAST SERVICE CENTER INC
08.2018 - Current
- Proven track record of leading a team of mechanics and managing a 10,000-square-foot facility, including 8 lifts, 3 wash bays, a reconditioning center, and a state-of-the-art photo booth.
- Maintained and enforced quality control and safety standards, ensuring all shop operations adhered to regulatory guidelines.
- Implemented strategies to optimize efficiency, reduce costs, and enhance team productivity.• Oversaw maintenance and repair of shop equipment, ensuring uninterrupted operations and adherence to schedules.
- Established and monitored training programs for technicians, ensuring proficiency in advanced automotive systems and processes.
- Maintained accurate performance records, analyzing data to drive continuous improvement in service operations.
- Skilled in devising innovative strategies to enhance operational efficiencies while maintaining compliance with company policies.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
President
East Coast Auto Group
01.2012 - Current
- Defined and implemented comprehensive short- and long-term sales objectives while overseeing daily operations, advertising strategies, and policy execution to drive business growth.
- Designed and executed proactive training initiatives for management, focusing on leadership, customer engagement, and operational efficiency.
- Established customer-centric goals with the management team, emphasizing exceptional customer satisfaction and curating a distinctive inventory of vehicles with unique factory packages unavailable through competitors.
- Developed and participated in various community outreach initiatives to strengthen brand reputation.
- Leveraged extensive subprime finance experience to maximize sales opportunities and expand customer reach.
- Achieved recognition as a CarGurus Top Rated Dealer, reflecting exceptional customer service and operational excellence.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Initiated strategy to drive company growth and increase market share and profitability.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Education
Bachelor of Science - Business Marketing
Virginia State University
Petersburg, VA12-2022
Affiliations
- NAMAD
- NJCAR
- INROADS
Timeline
President
EAST COAST SERVICE CENTER INC
08.2018 - Current
President
East Coast Auto Group
01.2012 - Current
Bachelor of Science - Business Marketing
Virginia State University
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