Dean Duthie
Township of Brick,NJ
Summary
Retail and Commercial sales professional with extensive knowledge of the furniture and mattress industries. Experienced in high end sales negotiations, and custom design orders. Met and exceeded sales goals and expectations. Reliable team player with excellent interpersonal and strong report building skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Home Furnishings Consultant
Raymour & Flanigan
07.2018 - Current
- Retail sales professional with extensive knowledge of the furniture and mattress industries
- Experienced in high end luxury furniture, mattresses, and custom design furniture orders
- Met and exceeded sales goals and expectations
- Reliable team player with excellent interpersonal and strong report building skills
Sales Representative
Seaside Furniture
04.2017 - 03.2018
- High end custom furniture and mattress sales specialist
- Educate consumer on design, fabric, furniture, bedding, accessories and extended protection plans
- Provide clients with in home design and guaranteed measurements
- Follow up with customers on delivery and product satisfaction
- Meet with sales representatives to discuss current and new products
- Problem solve clients current situation
- Work with clients throughout project maximizing sales and customer satisfaction
Retail Sales Consultant
Sprint
01.2015 - 01.2015
- Responsible for uncovering customer wireless needs and finding the best solution for their situation
- Demonstration and sale of multiple wireless devices, accessories, equipment protection, and service plans
- Met and exceeded month to month sales goals throughout the year
- Set up planogram as needed by corporate standards
- Inventory control, loss prevention and restocking of product
- Delivered excellent customer experience proven track record by outstanding promoter scores
- Customer retention by examining billing issues and adjusting plans and services to meet customer needs
- Achieved high customer service promoter scores on a consistent basis
Sales/Customer Service
Lowe's Home Improvement
03.2014 - 07.2014
- Assist and or direct customers with their questions regarding multiple products in the department
- Learning all aspects of new product, pricing, specs and its uses
- Uncover customer needs and find the best possible solution
- Sell patio and grill products in addition upsell add-ons and extended protection plans
- Acquire new credit card applicants
- Down stocking of inventory using power equipment
Sales Associate/Frame Stylist
Pearle Vision
05.2008 - 07.2013
- Selling of 'High End' optical products (Frames, Lenses and Options)
- Inform customers of new products and uncovering their needs
- Purchasing office supplies
- Inventory control
- Train new employees
- Maintain and exceed forecasted sales goals
- Research new products and inform management of new opportunities
Aricullar Therapy Laser Technician/Owner Operator
Laser Concept
09.2005 - 01.2008
- Certified Laser Technician responsible for all day to day operations of business, administered smoking cessation/weight management Laser treatments on clients
- Research of all related business function and material not limited but including all FDA rules and regulations
- Negotiate with vendors to reduce operating cost
- Coordination and disbursement of sales literature
- Explain to the client, in detail, the procedure and recommendations for total success
- Attend various Networking and Chamber of Commerce functions to attract new business
Project Manager
Innovative Engineering
07.2004 - 04.2005
- Responsible for management of multiple tasks required to complete wireless projects from sight design through construction
- Assisted Engineers and Auto CAD department with the design of various wireless telecommunication sites
- Daily interaction with clients to keep them updated on progress
- Keep projects within the proposed budget
- Contact wireless carriers to attract new business and demonstrate the advantages of the firm's vision for the projects
- Reduce operating cost by examining entire project from conception to build
- Punch list walk through with licensed engineer
Sr. Project Manager
Sprint PCS
10.1998 - 03.2003
- Responsible for managing capital projects including design and assignment of projects to approved contractors
- Led a team of 12 or more project managers, assisted with site acquisition and lease negotiations
- Led Engineering and Construction task force with objective to expedite the approval process for wireless projects
- Responsible for the procurement and tracking of wireless site base stations and towers and accessories
- Primary liaison with all vendors for: qualifying new vendors, negotiating new contracts to ensure quality standards were met
- Provided approval for invoices amounting to $20 million annually
- Review and approve and or reject over billing by vendors
- Award of Excellence 2001& 2003 (Regional award for reducing cost)
- Met and exceeded forecasted goals
Education
Some college -
Skills
- Outlook
- Word
- Salesforce
- Strong Customer Service and Support
- Conflict Negotiations and Management Decisions
Certification
Project Management Professional (PMP)
Timeline
Home Furnishings Consultant
Raymour & Flanigan
07.2018 - Current
Sales Representative
Seaside Furniture
04.2017 - 03.2018
Retail Sales Consultant
Sprint
01.2015 - 01.2015
Sales/Customer Service
Lowe's Home Improvement
03.2014 - 07.2014
Sales Associate/Frame Stylist
Pearle Vision
05.2008 - 07.2013
Aricullar Therapy Laser Technician/Owner Operator
Laser Concept
09.2005 - 01.2008
Project Manager
Innovative Engineering
07.2004 - 04.2005
Sr. Project Manager
Sprint PCS
10.1998 - 03.2003
Some college -
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