Dean Elliott
Waco
Summary
Seasoned Director of Technology with broad experience in overseeing technological infrastructure, project management and strategic planning. Strengths lie in leadership, streamlining processes, ensuring system reliability, and aligning technology services with educational objectives. Successful track record in previous roles, elevating operational efficiency through technology enhancements by utilizing federal and state programs. Seasoned information technology manager knowledgeable about infrastructure, security and operations management. Proactive and decisive leader with several years of related experience, notable ERATE program.
Overview
28
28
years of professional experience
Work History
Director of Technology
Rapoport Academy Public School
10.2008 - Current
- ERATE, 17 years as an applicant for a K-12 Charter school in Texas.
- Leveraged Category 1 and Category 2 ERATE discounts, every year, to build and enhance and update Internet connectivity throughout the District.
- Recruited, trained and supervised IT department staff.
- Reviewed existing systems architecture, identified opportunities for improvement and implemented appropriate changes.
- Evaluated organization's technology to recommend upgrades for hardware and software.
- Managed backup, user account and helpdesk systems.
- Coordinated with other departments to ensure successful implementation of IT projects.
- Managed satellite IT locations, maintaining a secure and operational infrastructure.
- Reviewed program plans to develop and coordinate activities.
- Established standards for data backup strategies, disaster recovery plans, system access controls and user authentication protocols.
- Reviewed and approved project plans prior to implementation.
- Developed policies and procedures related to IT operations and security.
- Provided guidance on software selection, hardware acquisition, system design, networking solutions and database management.
- Analyzed workflows and established priorities for daily operations.
- Managed and supervised technical staff, including hiring and training employees.
- Monitored emerging technologies to identify potential areas for innovation.
- Met with stakeholders to collaborate and resolve problems.
- Procured IT resources for strategic and operational computing requirements.
- Provided educational staff with tech support for IT problems and account maintenance.
- Assisted in budgeting activities by preparing cost estimates for proposed projects or initiatives.
- Directed the development of a new technology strategy to meet educational objectives and needs.
- Evaluated vendor proposals against predetermined criteria in order to select the most suitable solution provider based on cost and benefit analysis.
- Met with users, vendors and technicians to determine computing requirements.
- Maintained knowledge of advances in information technology systems and applications.
- Conducted regular assessments of current technology infrastructure in order to identify areas needing improvement or upgrades.
- Controlled operational IT budget and expenditures within department parameters.
- Collaborated with vendors to negotiate contracts, secure services and maintain relationships with third-party providers.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
Demonstration Lab Manager
Dell Technologies
12.2006 - 10.2008
- Performed routine maintenance on lab equipment to ensure proper functioning.
- Proposed or approved modifications to project plans.
- Managed and maintained laboratory equipment, including calibrations, repairs, and preventative maintenance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained compliance with laboratory, company and legal regulations.
- Ensured that all regulatory standards were met during laboratory operations.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Ordered supplies to maintain sufficient inventory levels in the lab.
- Managed equipment, building areas, and inventory to keep facility running at peak levels.
- Implemented quality control measures to uphold company standards.
- Investigated customer complaints related to product quality or performance issues.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted testing of software and systems to ensure quality and reliability.
President-CEO
D3 Technologies, INC
10.1997 - 12.2006
- Directed strategic planning to boost educational opportunities at Bureau of Indian Affairs (BIA) day and boarding schools through ERATE discounts.
- Secured authorization from Office of Indian Education Programs (OIEP) to introduce satellite-based Internet for educational usage in BIA schools by leveraging ERATE discounts.
- Gained preliminary sanction from USAC/ERATE for introducing cost-effective satellite internet where traditional connections were not viable.
- Identified new business opportunities through market research.
- Ensured compliance with regulatory requirements and ethical standards.
- Implemented cutting-edge technologies to streamline operations and increase efficiency.
- Negotiated contracts with vendors, suppliers and other partners.
- Oversaw the development and launch of new products and services.
- Negotiated high-value contracts and partnerships to expand market presence.
- Implemented new technologies to streamline organizational processes when needed.
Education
Bachelor of Science - Physical Sciences
Northwest Missouri State University
Some College (No Degree) - Aerospace Engineering
University of Missouri-Rolla
Skills
- Data security
- Disaster recovery
- Infrastructure Architecture Proficiency
- Project Oversight
- Technology Assessment
- IT compliance
- ERATE
- IT infrastructure
- Network architecture
- Technical support management
- IT service management
- Network administration
- Network security
- IT infrastructure proficiency
Affiliations
- Very interested in the outdoors and love to Camp with friends and neighbors. Makes no difference of the time of year as every aspect of seasons are important to me and my family
- Football, NASCAR, Skiing, Walking daily, and love to be with family and friends.
Accomplishments
- Who's Who's as a business leader in 1998
- President of Technology Company
- Facilities manager of Fraternity in College
- President of Fraternity in College.
References
References available upon request.
Education and Training
University of Missouri-Rolla
Aerospace Engineering
Northwest Missouri State University
Physical Sciences
Timeline
Director of Technology
Rapoport Academy Public School
10.2008 - Current
Demonstration Lab Manager
Dell Technologies
12.2006 - 10.2008
President-CEO
D3 Technologies, INC
10.1997 - 12.2006
Some College (No Degree) - Aerospace Engineering
University of Missouri-Rolla
Bachelor of Science - Physical Sciences
Northwest Missouri State University
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