DEAN ESPINOSA
Winchester,US
Summary
Excellent with resolving issues, increasing customer satisfaction, and driving overall operational improvements. Has proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the martial arts business and dance industry. In addition, with a background in customer service and food handling, Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
5
5
years of professional experience
Work History
Dance Instructor
Legacy Creative Arts Studio
11.2023 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
Retail Worker
California Sock Company
11.2023 - 06.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Bobarista
Blue Elephant Thai Ice Cream and Drink
02.2022 - 05.2022
- Cleaned the counters, machines, utensils, and seating areas every day
- Cleaned and sanitized work areas every thirty minutes to an hour to prevent infections and maintain store professionalism
- Ingredients and recipes for twenty specialty drinks were memorized
- With quick, efficient service, I was able to keep the line and crowd under control
Karate Instructor
United Studios of Self Defense (USSD)
05.2020 - 03.2022
- Assessed student performance in order to determine whether or not they should be promoted to the next belt rank
- Cultivated positive relationships with students in an active class environment
- Taught students how to exercise effectively while on business, at home, and on vacation
- Conducted great customer service as an employee towards children and adult students
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA06-2023
Skills
- Customer service
- Public speaking
- Organization
- Safety techniques
- Team Leadership
- Focused
- Thrives under pressure
- Teaching techniques
- Flexible schedule
- One-on-one teaching
- Dancing
Timeline
Dance Instructor
Legacy Creative Arts Studio
11.2023 - Current
Retail Worker
California Sock Company
11.2023 - 06.2024
Bobarista
Blue Elephant Thai Ice Cream and Drink
02.2022 - 05.2022
Karate Instructor
United Studios of Self Defense (USSD)
05.2020 - 03.2022
High School Diploma -
Vista Murrieta High School
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