Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Managing Real Estate Broker
Bennion Deville Homes
Palm Springs, CA
12.2014 - 12.2023
Developed and implemented marketing strategies to promote properties for sale.
Coordinated with clients, contractors, and vendors to ensure successful real estate transactions.
Provided guidance to agents regarding best practices for representing buyers or sellers in a transaction.
Supervised staff members involved in the day-to-day operations of the brokerage firm.
Maintained records of all transactions, ensuring accuracy and completeness at all times.
Analyzed trends in the local real estate market to inform business decisions.
Ensured compliance with applicable state licensing requirements.
Assisted agents with completing paperwork associated with closing deals.
Trained and developed agents on consultative sales techniques while assessing needs of buyers to provide relevant properties.
Maintained knowledge of real estate law, available mortgages and government programs.
Supervised agents handling real estate transactions.
Managed or operated real estate offices, handling associated business details.
Branch Manager
Tarbell, REALTORS
Palm Springs, CA
04.2011 - 12.2014
Monitored financial performance of the branch on a monthly basis.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Resolved escalated customer complaints in a timely manner.
Established strong working relationships with external partners such as vendors and suppliers.
Participated in community events to promote brand awareness.
Identified opportunities for process improvement initiatives within the branch.
Assisted other branches when needed during peak periods or special projects.
Managed and inspired team members to perform to full potential, driving branch profitability.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Designed sales and service strategies to improve revenue and retention.
Director of Leasing
Palm Springs Rental Agency
Palm Springs, CA
11.2009 - 04.2011
Conducted market research to identify potential tenants, negotiate rates and terms, and close new leases.
Ensured compliance with all applicable laws and regulations related to leasing activities.
Coordinated move-in and move-out processes for tenants including inspections, repairs, cleaning services.
Provided guidance on tenant relations matters such as lease violations or disputes.
Resolved tenant complaints in a timely manner while maintaining positive relationships with clients.
Analyzed current trends in the local real estate market to determine competitive rental rates.
Oversaw collection of overdue rents by sending out notices and taking appropriate action when necessary .