Dean Garland
Barksdale AFB ,LA
Summary
Proven leader and effective communicator, demonstrated through a dynamic career spanning the Air Force to retail sales at Advanced Auto Parts. Excelled in high-pressure environments, showcasing exceptional decision-making and verbal communication skills. Increased revenue through strategic customer engagement. Adaptable, with a track record of quick learning and problem resolution, ensuring operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Military
Air Force
02.2024 - Current
Mail Handler
United States Postal Service, USPS
11.2021 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Maintained high level of confidentiality with mail items in line with regulations.
Sales Associate
Foot Locker
12.2020 - 11.2021
- Performed cash, card, and check transactions to complete customer purchases.
- Wrapped and boxed department products.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
Advanced Auto Parts
01.2020 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Champs Sports
06.2020 - 12.2020
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
Education
City Charter High School
Pittsburgh, PA06.2018
Skills
- Decision-making
- Problem resolution
- Verbal communication
- Active listening
- Calm under pressure
Languages
Spanish
Professional Working
Timeline
Military
Air Force
02.2024 - Current
Mail Handler
United States Postal Service, USPS
11.2021 - 02.2024
Sales Associate
Foot Locker
12.2020 - 11.2021
Sales Associate
Champs Sports
06.2020 - 12.2020
Sales Associate
Advanced Auto Parts
01.2020 - 06.2020
City Charter High School
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