Dean Hewell
Warner Robins ,GA
Summary
Driven professional with a track record of enhancing delivery efficiency and customer satisfaction at Auto Zone Auto Parts. Excelled in deadline-oriented environments, leveraging punctuality and excellent customer service skills. Achieved significant improvements in order fulfillment processes, demonstrating a strong ability to manage inventory and maintain a clean driving record. Actively contributed to team success through collaborative efforts and continuous professional development.
Overview
22
22
years of professional experience
Work History
Auto Parts Delivery Driver
Auto Zone Auto Parts
09.2022 - 10.2023
- Maintained a clean and organized vehicle, promoting a professional image for the company.
- Assisted with store operations when necessary, providing exceptional customer service and product knowledge to clients.
- Supported inventory management tasks, including loading, unloading, and organizing auto parts in the warehouse.
- Collaborated with team members to streamline delivery processes and improve overall productivity.
- Built strong relationships with customers through effective communication and timely deliveries.
Delivery Driver
Dominos Pizza Inc.
02.2022 - 09.2023
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Sales Associate
Walgreens
03.2022 - 07.2022
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
United States Army Specialist
US Army
11.2001 - 10.2005
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Monitored industry trends to adapt strategies accordingly.
- Collected, arranged, and input information into database system.
Education
Pending - Psychology
University of Phoenix
Tempe, AZDiploma - All Academic Requirements
Oconee County High School
Watkinsville, GA06.1990
Skills
- Punctuality
- Deadline-oriented
- Delivery Scheduling
- Clean Driving Record
- Product delivery
- Excellent customer service
- Payment handling
- Order Fulfillment
Affiliations
United States Army , Veteran
Specialist, 2001-2005 Killeen TX
Timeline
Auto Parts Delivery Driver
Auto Zone Auto Parts
09.2022 - 10.2023
Sales Associate
Walgreens
03.2022 - 07.2022
Delivery Driver
Dominos Pizza Inc.
02.2022 - 09.2023
United States Army Specialist
US Army
11.2001 - 10.2005
Pending - Psychology
University of Phoenix
Diploma - All Academic Requirements
Oconee County High School