Dean Hicks
Katy
Summary
Dynamic Senior Executive Kitchen Manager at The Cheesecake Factory, recognized for transforming underperforming teams through targeted training and effective communication. Expert in operations management and cost control, achieving significant productivity improvements while fostering a culture of professional growth. Proven ability to leverage data for informed decision-making and enhance overall kitchen efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Executive Kitchen Manager
The Cheesecake Factory
07.2005 - Current
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
- Revitalized underperforming departments by implementing targeted training programs, dramatically improving their output.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Streamlined ordering process, minimizing errors and increasing kitchen productivity.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
High School Diploma -
Placer High School
Auburn, CA06-1990
Skills
- Operations management
- Report preparation
- Cross-functional team coordination
- Staff management
- Performance improvement
- Office administration
- Cost control
- Excellent communication
- Managing operations and efficiency
- Hiring and training
Accomplishments
- Supervised team of 100 staff members.
- Hired, trained and oversaw kitchen staff for new 323-seat restaurant.
- Have traveled all across the country helping other Restaurants with operations, New restaurant openings & support.
- Have personally developed and trained 9 different AEKM's and all of them promoted to EKM's in our company.
- Oversaw back of house for 13 million dollar operation.
Certification
Serve Safe Certification
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Senior Executive Kitchen Manager
The Cheesecake Factory
07.2005 - Current
High School Diploma -
Placer High School
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