Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dean Hoffman

Lincoln,Ne

Summary

To utilize my education and experience to obtain a position that is both challenging and rewarding.

IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

System Administrator

United States Postal Service
Lincoln, NE
05.2012 - 04.2025
  • Perform audit on equipment and installations of the equipment. Perform security updates, and installations \ removal of software on windows servers within the network. Supported implementation of new technologies by providing technical expertise and training to colleagues as needed. Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations. Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices. Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed. Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability. Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring. Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality. Enhanced system performance by optimizing server configurations and implementing regular updates. Facilitated team collaboration, setting up and maintaining project management and communication tools. Alleviated potential security risks, promptly addressing software vulnerabilities as they were identified.

System Administrator

Contract Work and Short Term Projects
03.2010 - 05.2012
  • Provided hardware, software, and network support to computer systems and devices in work groups and domains. Performed audit’s on equipment and installations of equipment. Assisted in company wide local inventory of all printer equipment, located at particular site. Upgraded personal computers, monitors, printers and laptops as requested from client company. Preformed work at McDonalds, United States Olympic Committee, Verizon Wireless, Dish Network, Various Senators in Colorado Springs and Pueblo area and other companies.

Education

Associate of Science - Computer Technology

San Joaquin Valley College
Visalia, CA
06.2003

Skills

  • Manage Windows Server 2003-2025
  • Proficient in Active Directory administration
  • Point of sale terminal management
  • Proficient in handling multifunction printing devices
  • Exchange Server administration
  • Software system upgrades
  • Comprehensive system monitoring
  • IT support services
  • System administration expertise
  • Technical desktop support
  • Backup system administration
  • Technical documentation

Certification

  • (Proof of any or all Certifications provided upon request)
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security +

Timeline

System Administrator

United States Postal Service
05.2012 - 04.2025

System Administrator

Contract Work and Short Term Projects
03.2010 - 05.2012

Associate of Science - Computer Technology

San Joaquin Valley College

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Dean Hoffman