Dean Huss

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
• Communicated with floor managers to determine merchandise placement.

• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

Responsible for docking and release of inbound and outbound trailers

• Assisted team with operational policies and procedures to drive services.
• Trained associates and new-hires in several areas of operation
• Certify all outgoing product is placed in appropriate outgoing area

• Delivered guest vehicles smoothly and met diverse needs of valet customers.
• Established positive guest relationships through consistent delivery of excellent customer service.
• Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
• Parked and retrieved cars carefully to prevent damage and avoid delays.
• Welcomed arriving guests and explained car retrieval procedures.
• Recorded make, model and exact location of each parked vehicle for easy retrieval.
• Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
• Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
• Drove varied vehicles, including luxury and sports models, safely and legally.
• Issued and collected claim tickets and processed valet parking fees.
• Trained junior staff in customer care, driving and parking operations to uphold standards.
• Provided punctual, polite valet services to uphold professional standards.
• Answered guest's questions about property amenities and services.
• Located and retrieved vehicles quickly to minimize customer wait times.
• Built positive customer rapport for courteous, friendly and professional service.
• Maneuvered vehicles into designated areas to maximize parking capacity.
• Inspected vehicles to verify condition ahead of customer returns.