DEAN Kelly
Wilmington,DE
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance. Organized and systematic with natural relationship-building and leadership talents. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
43
43
years of professional experience
Work History
General Manager, Global Operations Control
Nordic Tankers A/S
Stamford, CT
04.2014 - 07.2022
- General Manager, Global Operations Control offices:
- Stamford, CT
- Golfe-Jaun, France
- Copenhagen, Denmark
- Collaborated with managers to cross-train teams in analyzing and processing claims for 80 tankers, totaling 950 claims annually.
- Instrumental in securing annual collections of 5 million USD by negotiating demurrage settlements with global stakeholders.
- Provided guidance and support to overseas staff through regular meetings, training sessions, and one-on-one coaching.
- Resolved conflicts between regional offices quickly and efficiently while maintaining positive working relationships.
- Created and managed budgets for travel, training, and team-building activities.
- Analyzed business performance data and forecasted business results for upper management.
Demurrage Manager
Nordic Tankers
Stamford, CT
11.2009 - 04.2014
- Directed a high-performing team of six demurrage professionals, ensuring exceptional client service and operational success.
- Analyzed approximately 750 annual demurrage claims for a fleet of 35 chemical tankers.
- Averaging 4 million dollars annually in demurrage claims issued, with a collection rate of 85 percent.
- daily operations, maintaining efficiency and quality standards.
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with industry regulations and company policies.
Marine Coordinator Specialist
Sunoco, Inc.
Philadelphia, Pennsylvania
08.2006 - 03.2009
- Schedule all waterborne movement of gasoline and chemicals for proprietary Northeast refineries and external customers
- Work closely with LPG optimizer, Martin Marine and the U.S
- Coast Guard to ensure the safe and efficient movement of LPG product
- Manage the subletting of underutilized barges, performing rate calculations and presenting written proposals and price quotes
- Supervise demurrage operations for LPG, distillate, resid, all gasoline products and billing/collections
- Conducted on-vessel compliance meetings with tug captain and barge crews
- Backup distillates scheduler and import/export shipping manager
Corporate Sales/Marine Charterer
Vane Line Bunkering, Inc.
Baltimore, Maryland
12.1999 - 08.2006
- On-site liaison responsible for waterborne clean oil, black oil, gasoline components and chemicals transportation (Sunoco, Inc.)
- Negotiated long-term contracts and new barge construction
- Planned and communicated with customers to maximize the utilization of barges
- Coached and directed seagoing personnel in safe, reliable delivery strategies
- Scheduled contractors for barge cleaning and maintenance
Process Owner, Small Northeast Clean Fleet, Sales and Marketing
Maritrans Inc.
Philadelphia, Pennsylvania
01.1995 - 12.1999
- Scheduled all waterborne gasoline and distillate products for Northeast refineries
- Build and maintain relationships between high-volume customers, ship agents, refinery schedulers, the Coast Guard and marine personnel
- Called on customers at their locations to ensure client satisfaction
Lightering Scheduler, Sales and Marketing
Maritrans Inc.
Philadelphia, Pennsylvania
01.1987 - 01.1995
- Managed customer relations and scheduling for the East coast lightering business
- Developed schedule and worked closely with lightering coordinators from Northeast refineries to keep crude inventories in balance
- Created systems for collecting client-specific data and presented statistical reports, enabling the company to see results for productivity, profitability and utilization
- Managed three night and weekend dispatchers
- Assisted in the negotiation of contracts for crude lightering
- On-call 24-hours per day for major accounts including: Saudi Petroleum, Motiva, Coscol Petroleum, Valero, Tosco, and Sun Oil
Inventory Control Administrator
Maritrans Inc.
Philadelphia, Pennsylvania
01.1980 - 01.1987
- Responsible for computerized inventory control and distribution of supplies and equipment necessary to support 50 barges and 37 tug boats
- System administrator for inventory control network
Education
Biblical Studies
Luther Rice College & Seminary
Lithonia, GA01-2027
Delaware Technical and Community College
Stanton, Delaware01.1999
Skills
- Marine Operations Specialist
- Logistics analysis
- Strategic Planning
- Contract negotiation
- Systematic Problem Solving
- Budgets
- Communication
- Collaborative Engagement
- Logistics management
- Cross-functional team leadership
- Organizational development
- Staff supervision
- Excellent interpersonal skills
- Strategic planning
- Outstanding communication skills
- Operational controls development
Accomplishments
- Started Ship Operators training program for all Operators to spent 6 months learning demurrage claim analyst and Contract negotiating before becoming Ship operators
- Initiated a shift in transportation strategy, driving increased efficiencies and waste reduction
- Tripled barge capacity, increasing ability to meet customer needs while increasing revenues by $24 million annually
- Generated $2 million in annual revenue by subletting underutilized barges
- Negotiated long-term contracts necessitating building larger barges to meet growing market demand
- Improved barge capacity more than 200% from 265,000 barrels in 2000 to 800,000 barrels today
- Increased per barge profit by 33% as a result of driving change from spot contracts to long-term charters
- Reduced costs by $4 million annually by analyzing demurrage compliance, and aggressively negotiating settlements
Community Service
- Board Chair - Young Life Ministry - Stamford, CT 2013 -2015
- Elder - Living Hope Church - Stamford, CT 2014 - 2024
- Contact Delaware board member & crisis intervention counselor, Wilmington, Delaware, 1998 - 1999
Military Background
United States Navy, 01/01/77, 01/01/80
Timeline
General Manager, Global Operations Control
Nordic Tankers A/S
04.2014 - 07.2022
Demurrage Manager
Nordic Tankers
11.2009 - 04.2014
Marine Coordinator Specialist
Sunoco, Inc.
08.2006 - 03.2009
Corporate Sales/Marine Charterer
Vane Line Bunkering, Inc.
12.1999 - 08.2006
Process Owner, Small Northeast Clean Fleet, Sales and Marketing
Maritrans Inc.
01.1995 - 12.1999
Lightering Scheduler, Sales and Marketing
Maritrans Inc.
01.1987 - 01.1995
Inventory Control Administrator
Maritrans Inc.
01.1980 - 01.1987
Biblical Studies
Luther Rice College & Seminary
Delaware Technical and Community College
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