Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Timeline
Generic
Dean Malone Jr

Dean Malone Jr

Warren,NJ

Summary

Hard-working professional with proven leadership, management, and teamwork skills. Aiming to leverage my abilities to successfully fill the Shift Lead role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.

Overview

20
20
years of professional experience

Work History

Shift Lead

Walgreens Boots Alliance
06.2005 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.

Stocker

Brookshire Brothers
01.2008 - 03.2011
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Cashier

Brookshire Brothers
01.2008 - 03.2011
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Performed cash, card, and check transactions to complete customer purchases.

Overnight Stocker

Target
11.2007 - 01.2008
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked designated items on shelves, end caps and displays.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Security Guard

Willowbrook Mall
01.2007 - 09.2007
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Monitored CCTV cameras and alarm systems for security breaches.

Porter

Lexington Square Condominiums
01.2006 - 01.2007
  • Completed sweeping, mopping, and window-cleaning.
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Cleaned and organized building areas as required.
  • Maintained building exteriors for professional, clean presentation standards.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Stored supplies safely and securely to prevent theft and damage.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Operated buffers and burnishers to clean and polish floors.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used power scrubbing and waxing machines to scrub and polish floors.

Education

High School Diploma - undefined

WATCHUNG HILL REGIONAL HIGH SCHOOL
Warren, NJ
01.2003

undefined

RARITAN VALLEY COMMUNITY
Branchburg, NJ
06.2005

Skills

  • Customer Service
  • Leadership
  • Microsoft Word
  • Adaptability
  • Production leadership
  • Productivity monitoring
  • Guest service
  • Shift leadership

Extra-Curricular Activities

Robotics Club Chess Club

Timeline

Stocker

Brookshire Brothers
01.2008 - 03.2011

Cashier

Brookshire Brothers
01.2008 - 03.2011

Overnight Stocker

Target
11.2007 - 01.2008

Security Guard

Willowbrook Mall
01.2007 - 09.2007

Porter

Lexington Square Condominiums
01.2006 - 01.2007

Shift Lead

Walgreens Boots Alliance
06.2005 - Current

High School Diploma - undefined

WATCHUNG HILL REGIONAL HIGH SCHOOL

undefined

RARITAN VALLEY COMMUNITY

Similar Profiles

CREATE PROFILE