Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dean McCoy

Summary

Dynamic and results-driven professional with extensive experience at Lowe's and AC Supply Inc. Proven ability to enhance customer satisfaction through personalized service and effective problem-solving. Skilled in point of sale systems and fostering teamwork, consistently achieving sales targets while maintaining a reliable and responsible approach to inventory management.

Experienced with engaging customers, managing transactions, and maintaining inventory accuracy. Utilizes product knowledge to assist customers and boost sales. Track record of effective communication and teamwork in fast-paced retail environments.

Professional sales expert with focus on delivering top-notch customer service and driving sales. Known for reliability, adaptability, and strong commitment to teamwork and achieving targets. Valued for communication skills and proactive problem-solving abilities.

Overview

37
37
years of professional experience

Work History

Counter Salesperson

AC Supply Inc.
01.2004 - Current
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.

Plumbing Specialist

Lowe's
03.2017 - 07.2018
  • Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Resolved customer complaints professionally, fostering trust and loyalty among clientele.
  • Provided personalized shopping assistance, establishing rapport with customers and enhancing their retail experience.

Counter Sales

Germaire Distributors
08.2000 - 12.2003
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Supported team members during peak periods by sharing workload and providing guidance when needed.
  • Contributed to positive team culture, driving motivation and productivity among peers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Coordinated with sales team to identify cross-selling opportunities, enhancing overall revenue.

Supply Specialist

USMC
10.1990 - 11.1993
  • Prepared unit and organizational supply documentation.
  • Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
  • Established effective communication channels within the unit to facilitate information flow regarding supply status updates or requests promptly addressed.
  • Conducted risk assessments on potential suppliers to ensure their reliability before entering into business agreements, minimizing disruptions in the supply chain.
  • Reduced waste by implementing proper storage techniques for perishable items and hazardous materials.
  • Supported unit readiness by providing timely and accurate replenishment of supplies, ensuring optimal performance during missions.
  • Evaluated unit supply requirements and coordinated timely replenishment.

Administration Specialist

USAF
05.1988 - 03.1990
  • Organized successful company events by coordinating venue selection, catering services, agenda preparation, and attendee confirmations.
  • Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorization system.
  • Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
  • Contributed to the development of company-wide training programs by collaborating with HR teams and providing input on relevant topics.
  • Increased productivity with the introduction of time management techniques for daily tasks.
  • Optimized office supply inventory by regularly reviewing usage patterns and restocking accordingly.
  • Supported executive staff, managing calendars, scheduling appointments, and arranging travel plans for optimal efficiency.
  • Streamlined office processes by implementing efficient filing and organization systems.
  • Expedited workflow through meticulous data entry, ensuring up-to-date records were readily accessible for reference purposes.
  • Maintained confidentiality of sensitive information through proper storage and disposal practices.
  • Reduced errors in documentation by thoroughly proofreading and editing materials before distribution.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Education

Hahnville High
Boutte, LA
05-1987

Skills

  • Customer service
  • Point of sale systems
  • Teamwork and collaboration
  • Friendly and helpful
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Strong communication and interpersonal skills
  • Multitasking Abilities

Timeline

Plumbing Specialist

Lowe's
03.2017 - 07.2018

Counter Salesperson

AC Supply Inc.
01.2004 - Current

Counter Sales

Germaire Distributors
08.2000 - 12.2003

Supply Specialist

USMC
10.1990 - 11.1993

Administration Specialist

USAF
05.1988 - 03.1990

Hahnville High

Similar Profiles

CREATE PROFILE
Dean McCoy