Summary
Overview
Work History
Skills
Accomplishments
Timeline
Dean Mercier

Dean Mercier

Issaquah,WA

Summary

Visionary, Entrepreneur, & Senior Level Executive with a diverse portfolio. Unique perspective in business with the ability to fill hybrid leadership roles and bring new vision to the team. Well-rounded effective skillset with a history of building strong domestic and international teams and relationships. Filled roles as a CEO/Chair and CTO in the Video Gaming Industry. As well, significant roles in IT Business Intelligence Solution and Biotech, as a BA, PM, SME and various R&D positions. Over 3 decades working with senior management, driving vision, building and leading projects, teams and new product design initiatives. Long history as a visionary and entrepreneur. An aggressive self-starter and creative with a drive that is motivated by discovering needs and finding solutions people can't always see.

Overview

36
36
years of professional experience

Work History

Business Owner/Video Gaming Industry

Up-Switch LLC
02.2020 - Current
  • Lead domestic and international cross functional teams of 20 resources to assess needs and propose optimal solutions.
  • Liaison to engineering and manufacturing vendors
  • Built realistic budgets based upon costs and fees for successfully operating business resulting in 10 million dollar valuation.
  • Capitalized and generated messaging for social media platforms to increase market awareness and recruit sales agents.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Developed International Q/A processes and sourced international resources for on-site quality assurance
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Acting CEO/Chair

GAEMS Inc.
01.2011 - 02.2020
  • Extensive professional leadership experience within complex organizations both as CEO and Board Chair
  • Successful track record of team leadership during growth and change periods
  • Lead Implementation of Business Intelligence Solutions for Enterprise Financial Solution - Great Plains - QuickBooks
  • Developed Operational and Sourcing Infrastructure for domestic and international business models
  • Superior advocacy and people management. Built teams domestic and international cross functional teams that delivered award winning product lines generating over 150 million in revenue in 13 years
  • Achieved valuation of 20 million dollars in 2017

Subject Matter Expert

State of Alaska
01.2009 - 01.2010
  • Collaborated with senior management and business line management for State of Alaska to identify, lead and prioritize new Business Intelligence initiative of SaaS labor management solutions for states overhaul of BI Systems
  • SME counsel to stakeholders leading senior management through application/vendor selection of new labor management system
  • Guided cross functional teams through business requirements gathering, documented application configuration requirements, conducted internal implementation meetings with key stakeholder and senior management
  • 3rd party to senior management hired to enforce risk mitigation, coach SOA staff in implementation expectations, processes, procedures and provide support throughout project lifecycle
  • Acting liaison between SOA and Selected BI Solution Vendor

Applications Consultant and Project Manager

RMS and Workforce Insight Consulting
01.2003 - 01.2008
  • Roles for 2 large enterprise clients Catholic Healthcare West and Catholic Healthcare Institute to site across US
  • Solely responsible for managing full lifecycle of Implementations of enterprise level Business Intelligence Labor Management Solutions from Kickoff to go live – Documented Business Rules Requirements and Processes. Produced BI application configuration requirements of Kronos UKG Workforce Central and Ceridian Solutions – Managed consultants and client's staff through hardware & software implementation, QA testing/validation, support training program and manage in Go Live.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders and Senior C-Level Management to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Business Analyst and Application Consultant

Kronos & ADP
01.1999 - 01.2002
  • Conduct business process discovery and translate into application configuration programming requirements for labor management applications
  • Configured, implemented hardware/software and manage migration to the new system.

Bartels Immunodiagnostic, Sanofi Pasteur
01.1984 - 01.1999
  • Roles:
  • Bench Tech & R&D Tech conducting experimentation in development of Immunoassay Testing Systems for STD, Influenza and Cancer detection
  • Validation of automated systems and test procedures for DOS to Window NT migration
  • General Immunoassay Kit assembly Tech performing sterile component packaging and Q/A Production Processes

Skills

  • Organizational Turnaround
  • Operational Leadership
  • Mergers and Acquisitions
  • Leadership and People Development
  • Policy Development and Optimization
  • Shareholder Accountability
  • Business Management and Development
  • Board Oversight
  • Executive Leadership
  • Adobe Suite – Premier – Illustrator – InDesign – After Effects – Photoshop
  • Microsoft Office Suite – Project – Teams – Office 365
  • Kronos - Workforce Central – iSeries – Ceridian – Time Link
  • ASANA
  • API Interface - Cloud Architecture – SaaS – SQL – Oracle – Block Chain – Network Architecture (Local and Enterprise) – Sound Engineering

Accomplishments

  • Business Intelligence - Consulting
  • SME council for the State of Alaska - Complete Replacement of all Business Intelligence Systems – Labor Management Division
  • Led successful Implementations of Labor Management Systems into 20 enterprise level hospitals across the country for Catholic Healthcare West and Catholic Healthcare Alliance
  • Biotech & Systems Development
  • Part of the Sanofi/Genetic Systems team that developed the 1st Peptide Base Immunoassay for the detection of HIV 1/HIV 2
  • Led project for Windows NT based High Volume Automated Testing Systems -Testing/Validation of HIV 1/HIV 2 and Cancer Treatment Typing for a unique laboratory test system

Timeline

Business Owner/Video Gaming Industry - Up-Switch LLC
02.2020 - Current
Acting CEO/Chair - GAEMS Inc.
01.2011 - 02.2020
Subject Matter Expert - State of Alaska
01.2009 - 01.2010
Applications Consultant and Project Manager - RMS and Workforce Insight Consulting
01.2003 - 01.2008
Business Analyst and Application Consultant - Kronos & ADP
01.1999 - 01.2002
- Bartels Immunodiagnostic, Sanofi Pasteur
01.1984 - 01.1999
Dean Mercier