Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
Overview
27
27
years of professional experience
Work History
Co Owner, Manager, Designer
Citi Wellness
12.2023 - Current
Design the look and feel of the business website
Manage the day to day operations of the business
Responsible for sales and customer interactions
Create product packages and pricing
Responsible for marketing and affiliate programs
Produce videos for social media
Following up with leads and creating custom weight loss programs
Design the look of the facility
Design all marketing materials
Come up with new ways to generate new revenue
Customer service and problem solving
Manage the marketing company
Manage the supply companies
Manage shipping and receiving.
IT Support Specialist
City Place Pharmacy
04.2015 - 10.2023
Provided customers with overview of installation activity, site-specific information, and access to technical contacts
Use proactive monitoring procedures and tools to identify problem-prevention opportunities
Handle customer complaints and escalated issues according to procedures
Troubleshoot issues on device-specific problems, network performance and internet connectivity
Managed the full life-cycle of information technology projects from scheduling to final reporting
Deliver support for internet service and connectivity-related issues pertaining to operating system, PC and browser configuration
Oversaw daily performance of computer systems
Installed and performed minor repairs to hardware, software and peripheral equipment, following design and installation specifications
Set up equipment for employee use, performed and ensured proper installation of cables, operating systems and appropriate software
Confer with staff, users and management to establish requirements for new systems or modifications
Computer software and hardware operation resolved problems.
Owner, Designer, Marketer
MazMetz Inc.
03.2012 - 07.2015
Worked in tandem with my partner to design, create and produce a unique type of sports art we called 'SPORTRAITS'
Used software and hand-rendering to design products
Received constructive criticism to improve the end result and grow as a designer
Conducted market research to identify new trends, fabrics and techniques
Supported event marketing efforts by planning, executing and following up
Created and nurtured relationships with referrers, influencers, and partners to promote strategic goals
Drove quality assurance for marketing materials and promotions
Developed and strengthened working relationships with key suppliers, vendors and industry peers
Helped maintain and continuously define the company brand
Refined marketing strategies to increase efficiencies.
Owner, Engineer, Producer
Digital Insight Recording Studio
02.1997 - 07.2012
Managed project tasks and scheduling for technical staff
Suggested new methods and techniques to improve efficiency
Kept logs of recordings with content details
Reproduced and duplicated sound recordings from original recording media, used sound editing and duplication equipment
Prepared for recording sessions by performing such activities as selecting and setting up microphones
Synchronized and equalized pre-recorded dialogue, music and sound effects with visual action of motion pictures and television productions, using control consoles
Set up, test and adjust recording equipment for recording sessions and live performances
Tore down equipment after event completion
Converted video and audio recordings into digital formats for editing and archiving
Separated instruments, vocals and other sounds, and combine sounds during mixing or post-production stage
Regulated volume level and sound quality during recording sessions, used control consoles
Worked with directors to determine and achieve desired sound for specific type of production
Recorded speech, music and other sounds on recording media, used recording equipment
Mixed and edited voices, music and sound effects for live performances and pre-recorded events
Created musical instrument digital interface programs for music projects, commercials and film post-production.
Education
Currently enrolled in the Google Data Analytics Professional Certificate course at Coursera -
02.2023
Associate In Arts (A.A.) In Music And Video Business -
The Art Institute Of Fort Lauderdale
Fort Lauderdale, Florida
05.1996
Associate In Science (A.S.) In Computer Electronics -
Atlantic Technical College
Coconut Creek, Florida
05.1988
Skills
Data Connectivity
Hardware Replacement
AV Presentation
Component Replacements
Software and Hardware Implementation
Wireless Area Networking
Backup and Recovery
Technical Support and Assistance
Organizational Skills
Hardware Upgrades
Operating System Management
Technical Equipment Inspection
Disk Space Management
Management
Organizational
Creative
Timeline
Co Owner, Manager, Designer
Citi Wellness
12.2023 - Current
IT Support Specialist
City Place Pharmacy
04.2015 - 10.2023
Owner, Designer, Marketer
MazMetz Inc.
03.2012 - 07.2015
Owner, Engineer, Producer
Digital Insight Recording Studio
02.1997 - 07.2012
Currently enrolled in the Google Data Analytics Professional Certificate course at Coursera -
Associate In Arts (A.A.) In Music And Video Business -
The Art Institute Of Fort Lauderdale
Associate In Science (A.S.) In Computer Electronics -
Manager (C11)- Financial Planning & Analysis at Citi Bank (Citi Corp Services India Pvt. Ltd.)Manager (C11)- Financial Planning & Analysis at Citi Bank (Citi Corp Services India Pvt. Ltd.)
Customer Service Representative at Centers Plan for Healthy Living/Call Center SystemsCustomer Service Representative at Centers Plan for Healthy Living/Call Center Systems