Dean Orbell
Sales
Woodbridge,VA
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
26
26
years of professional experience
Work History
Manager
Straightline Movers Inc
01.2021 - Current
- Delegate tasks, freeing up time to focus on higher-value activities.
- Analyze and resolved quality and customer service issues, recommending system improvements.
- Perform in house estimates for potential clients
- Constantly achieve over 50 percent booking rate.
- Manage company website, SEO and social media.
- Manage expense and investment budgets to meet business operating plans.
- Collaborated with marketing team to create promotional materials that increased brand awareness.
- Worked to build relationships with customers and built potential for additional sales.
- Establish control systems for costs and labor, meeting budget guidelines.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Accomplished department objectives by managing staff and evaluating activities.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Offer constructive feedback to team members, boosting overall job performance.
- Managed vendor relationships, negotiating contracts to ensure cost-effective service delivery solutions.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
PRESIDENT
Travel Document Systems Inc
01.2000 - 02.2020
- Liaised with the board in formulating and updating policies and procedures, resulting in constructive growth.
- Collaborated with board members to achieve organizational goals and objectives.
- Developed strategic plan, driving sustainable revenue growth amongst stakeholders.
- Utilized proprietary business solution framework to add value, resulting in improved ROI.
- Crafted business plans and strategies to create compelling value propositions.
- Initiated salary and disciplinary actions in accordance with company rules and policies.
- Explored and pursued additional program offerings, expanding customer base.
- Appointed department heads and managers and delegated responsibilities.
- Analyzed operations to evaluate company performance and to determine areas of potential improvement.
- Conferred with board members, organization officials and staff members to discuss issues, coordinate activities and resolve problems.
- Led strategic initiatives to enhance operational efficiency and customer satisfaction within travel document processing.
- Developed and implemented comprehensive policies to streamline workflow and improve service delivery.
- Collaborated with cross-functional teams to optimize systems for tracking and managing travel documents.
- Oversaw budget planning and resource allocation, ensuring alignment with organizational goals and priorities.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
- Directed technological improvements, reducing waste and business bottlenecks.
- Communicated business performance, forecasts and strategies to investors and shareholders.
Education
No Degree - Criminal Justice
VA Community College
VirginiaSkills
- Brand Management
- Sales and Marketing
- Product Management and Branding
- Strategic Planning
- Business Planning
- Lead Generation
- Managing Employees
- Budget Controls
- Verbal and written communication
- Staff management
- Staff training and development
- Customer service
- Time management
- Team leadership
- Documentation and reporting
- Relationship building
- Operations management
- Customer relationship management (CRM)
- Sales techniques
- Conflict resolution
- Sales management
- Workforce management
- Marketing
- Business development
- Partnership development
Timeline
Manager
Straightline Movers Inc
01.2021 - Current
PRESIDENT
Travel Document Systems Inc
01.2000 - 02.2020
No Degree - Criminal Justice
VA Community College