Dean Packer
Seaside Park,NJ
Summary
Dynamic professional with a proven track record at Floor & Decor, excelling in team management and problem-solving. Successfully implemented visual merchandising strategies that enhanced customer experience and drove store traffic. Skilled in multitasking and planning, with a strong focus on employee motivation and training to boost productivity and client satisfaction.
Results-driven professional with extensive experience in departmental management. Known for improving team collaboration and driving impactful results. Reliable in adapting to changing needs and proficient in strategic planning and process optimization.
Overview
9
9
years of professional experience
Work History
Assistant Department Manager
Floor & Decor
07.2024 - Current
- Assisted in managing daily operations, ensuring efficient workflow and team collaboration.
- Provided training and support to new employees on company procedures and product knowledge.
- Monitored inventory levels and coordinated stock replenishment to meet customer demand.
- Implemented visual merchandising strategies to enhance product presentation and customer experience.
- Run the warehouse and receiving process effectively and accurately.
- Collaborated with management to develop promotional displays that increased store traffic.
- Resolved customer inquiries and complaints, fostering a positive shopping environment.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Management Assistant
United Parcel Services, UPS
12.2020 - 08.2024
- Coordinated daily operations to ensure efficient workflow across departments.
- Assisted management in developing and implementing process improvements for service delivery.
- Managed scheduling and logistics for team meetings, optimizing resource allocation.
- Developed training materials and facilitated onboarding for new employees to enhance productivity.
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
Sales Assistant
Sky Business Solution
01.2017 - 02.2020
- Assisted in managing client accounts, ensuring timely follow-ups and accurate data entry.
- Coordinated sales presentations and product demonstrations, enhancing customer engagement.
- Developed training materials for new sales staff, streamlining onboarding processes.
- Analyzed customer feedback to improve service delivery and product offerings.
Education
Bachelor of Science - Accounting
Montclair State University
Montclair, NJ12-2019
Skills
- Workplace safety
- Team management
- Employee motivation
- Staff management
- Problem-solving
- Multitasking
- Planning and coordination
Timeline
Assistant Department Manager
Floor & Decor
07.2024 - Current
Management Assistant
United Parcel Services, UPS
12.2020 - 08.2024
Sales Assistant
Sky Business Solution
01.2017 - 02.2020
Bachelor of Science - Accounting
Montclair State University