Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Maggie Pentek

Garfield Heights,Ohio

Summary

Patient-focused medical assistant with 21 years’ experience. Expert in all elements of patient care and successful in working as part of a team to treat a wide range of medical conditions. Skilled in prioritizing patients’ needs in a caring compassionate yet professional manner.

Work History

Medical Office Assistant

Stigliano Family Practice
Hermitage, PA
Sep 1996 - Jun 2017
  • Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants.
  •  Aided with prescription refill requests.
  • Ensured each medical room was properly stocked with an adequate supply of medications and supplies.
  • Adhered to strict HIPAA guidelines at all times according to company policy.
  • Reviewed and sent medical records to other physicians upon request.
  • Followed infection control procedures.
  • Instructed patients and family members on proper discharge care.
  • Supervised students when administering medications to ensure patient safety.
  • Performed EKGs, gave some injections and urinalysis 
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Ensured HIPAA compliance.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Assessed patients and documented their medical histories.

Education

Associate of Science - Medical Office Assistant

Business Institute Of Pennsylvania
Hermitage, PA
1996

Skills

  • Managing patient records
  • Communication skills
  • Understanding of medical terminology
  • Positive behavior modeling
  • Scheduling

Additional Information

I have been in the medical field for the past 21 years as a medical assistant in a family practice office where I have had the pleasure of not only becoming a part of a team but a member of the family , not only were we a professional physician's office who treated patients with medical problems but we were a very compassionate and caring family as well, our patients always came first and over the years I had the honor of developing a personal and caring relationship with many of our regular patients. I have always been a person who believes there is no greater feeling than making another person feel better.

Timeline

Medical Office Assistant

Stigliano Family Practice
Sep 1996 - Jun 2017

Associate of Science - Medical Office Assistant

Business Institute Of Pennsylvania
Maggie Pentek