Dean Reid
Sales
Shelton,United States
Summary
Dynamic sales professional renowned for cultivating genuine client relationships. Consistently recognized for excellence, blending strategic insights with a steadfast commitment to personal and professional growth. Guiding principle: Positive intentions, outstanding outcomes.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Regional Sales Manager
Datto
Norwalk, Connecticut
04.2023 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Initiated regular team trainings, fostering an environment of learning and development.
- Q2 did 115% of goal and Q3 did 165% of goal.
- Collaborated cross-functionally to align sales strategies with company goals.
Channel Sales Executive
Datto
Norwalk, CT
01.2021 - 04.2023
- Evangelized benefits of global platform to add value to unified product offering.
- Developed solutions with partners to aid in winning new business.
- Forecasted growth and presented trends based on previous buying behavior.
Emergering Market
Datto
Norwalk, CT
10.2019 - 12.2021
- Identified and targeted potential partners in emergent markets, significantly expanding the company's footprint and fostering robust business growth.
- Presented strategic visions to partners, aligning their business models with our growth initiatives and demonstrating the potential for increased profitability and market share.
- Guided partners through the tier system, providing strategic advice and support to advance their status within our company's partnership framework.
- Conducted comprehensive sales training for partner sales teams, empowering them with the skills and knowledge necessary to effectively sell and represent our products/services.
- Facilitated workshops and training sessions tailored to individual partner needs, resulting in enhanced sales acumen and improved performance metrics for partner teams.
- Played a key role in elevating partner capability, resulting in their progression to higher partnership tiers and better market positioning.
Sales Executive (Revitalization)
Datto
Norwalk, CT
01.2019 - 09.2019
- Orchestrated the turnaround of underperforming accounts by addressing and resolving product dissatisfaction and billing disputes, leading to restoration of client trust and business continuity.
- Enhanced the client experience through the proactive identification of potential areas for service improvement, contributing to a reduction in future disengagement.
- Fostered relationships with previously dissatisfied clients by providing consistent follow-up, ensuring issues were resolved to their satisfaction and establishing a foundation for renewed sales opportunities.
- Championed the "customer first" initiative, empowering and encouraging a team-focused approach to client re-engagement among the salesforce.
- Drove renewed engagement and product usage by relaying the benefits and enhancements of "Datto" to suit individual client needs, securing renewed contracts and sales.
Solutions Engineer
Datto
Norwalk, CT
04.2013 - 01.2019
- Led technical presentations nationwide, translating complex concepts into client-centric advantages.
- Supported and trained a diverse sales team, nurturing their technical and sales capabilities.
- Represented the company at industry trade shows, expanding brand presence and networking.
- Assisted clients in product implementation, ensuring seamless integration and satisfaction.
- Collaborated with product teams, providing feedback for continuous product enhancement.
Education
A+ Certification And Network + Certification - Information Technology
Porter And Chester Institute - Stratford
Stratford, CT 04.2012 - 04.2013
Skills
Presentation ability
undefinedAccomplishments
- Rapidly advanced within Datto, achieving **4 promotions in 4 years**, exemplifying adaptability and determination.
- Delivered a **keynote speech to over 750 participants**, focusing on educating partners' clients to champion our solutions more effectively.
- Clinched the **largest deal at Dattocon 2022** with an impressive $156,000 in Annual Recurring Revenue (ARR).
- Consistently surpassed sales targets, achieving 115% and 161% in the first two quarters as a Regional Sales Manager.
- Instrumental in elevating partners to **Blue Diamond status**, placing them within the elite top 1% of Datto’s partner network.
- Authored a transformative sales playbook, amplifying partner sales efficiency and collaboration.
- Distinctively honored with the **President's Club Award.
- Designated as the **trainer for Datto's boot camp**, entrusted with equipping new hires with the essential tools and knowledge for success.
Timeline
Regional Sales Manager
Datto
04.2023 - Current
Channel Sales Executive
Datto
01.2021 - 04.2023
Emergering Market
Datto
10.2019 - 12.2021
Sales Executive (Revitalization)
Datto
01.2019 - 09.2019
Solutions Engineer
Datto
04.2013 - 01.2019
A+ Certification And Network + Certification - Information Technology
Porter And Chester Institute - Stratford
04.2012 - 04.2013